Accounts Receivable Assistant

Accounts Receivable Assistant

We are seeking a persistent, detail-oriented Accounts Receivable Assistant to support the financial health of our programs. Reporting directly to the AR Manager, you will be the "boots on the ground" contact for our residents' funding. This role requires a blend of technical data management in Therap and RMFS, and the tenacity to visit government offices in person to ensure benefits remain active and accurate.

Key Responsibilities:

• RMFS Portal Management: Act as the primary user for the Recipient Management Financial System (RMFS); monitoring resident income changes, managing resident liability, and ensuring social security records align with our internal data.
• Agency Liaison: Manage daily interactions with the Social Security Administration (SSA) and DHS to resolve resident benefit issues and benefit redeterminations.
• Field Advocacy: Take the initiative to visit local government offices in person to resolve funding stalls or paperwork errors that cannot be fixed over the phone.
• Therap Data Verification: Regularly review resident profiles and attendance data in Therap to identify missing documentation or status changes that could impact billing.
• Individual Account Reconciliation: Monitor and reconcile individual Social Security accounts, ensuring personal and state-allocated funds are correctly distributed and reported.
• Problem-ID Reporting: Utilize Excel to create weekly reports identifying "at-risk" residents, RMFS discrepancies, or funding gaps for the Manager to review.

Position Requirements - Technical Skills & Qualifications:

• System Familiarity: Prior experience with RMFS, Therap, or other state-billing portals is a major plus.
• Excel Skills: Comfortable creating spreadsheets in Excel and using filters/formulas to organize resident funding data and track agency follow-ups.
• The "Go-Getter" Factor: You are the primary advocate for our revenue; you must be persistent in following up with government agencies.
• Other Requirements: Ability to travel locally to government offices, including the Social Security Administration, as part of regular job duties Ability to manage frequent follow-ups with government agencies and handle time-sensitive documentation Valid driver's license High school diploma or equivalent

Why Join Us? You'll be part of a mission-driven organization supporting adults with developmental and intellectual disabilities. Your work ensures residents maintain financial stability, access benefits, and receive the support they need to thrive.

This position is currently accepting applications.