Field Service Technician

Must live within 50 miles of a major airport 90-100% travel required ProSearch RecruitingPartners,anindependentfranchiseofthe MRINetwork thatspecializesinhiringforfactoryautomationOEMsandintegratorsishiringforaworldleadingOEMofCNCmachinery,machiningcenters,andautomationsystemswhoisgrowingtheirfieldserviceteamnationwide!TheFieldServiceEngineerwillbeakey team member direct hire for a leading manufacturer of laser cutting and turning machinery . The Field Service Technician will travel to customer sites for commissioning, integration, and to provide problem solving solutions . The Field Service Technician will be responsible for Support ing the sales staff in servicing company equipment P roviding solutions for service of equipment for customers at the customer site Carefully and accurately document ing all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future Maintain ing excellent customer service and customer satisfaction Demonstrat ing applicable company software capabilities to the customer Prepar ing timesheets, service reports and installation forms, timely and accurately Accurately track ing expenses and complet ing expense reports in a timely manner Maintain ing a safe work environment and operate within OSHA/MIOSHA guidelines Communicat ing with other departments as necessary A bility to work overtime as required by workload and customer necessity Other duties as assigned by management The Field Service Technician will be rewarded with: $30.00-$40.00 Hourly Pay Medical Vision 401k with match Company paid long and short-term disability 10 paid holidays Paid time off ( 15 days to start!) The Field Service Technician will excel with: Proficient in Microsoft Office (Word, Excel, Outlook) Able to effectively use the Internet Ability to understand and use I/O structure for technical trouble shooting purposes Ability to effectively utilize electric/electronic test/measurement equipment Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues Ability to communicate technical issues as well as the steps taken to resolve those issues with the company corporate office Proven customer service skills with a primary focus on customer relationships Highly organized Excellent verbal and written communication skills Must be able to work effectively with minimal supervision Resourceful; able to discern who to call for assistance based on the technical situation at hand Must have excellent time management skills Effective team player who can work with all levels of team members as well as with all different types and levels of customers Must be authorized to work in the United States without sponsorship This Company uses E-Verify to confirm identity and employment eligibility #J-18808-Ljbffr Htprof