Media Operations Specialist

Media Operations Specialist

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology. Summary: "Customer Inspired" isn't our slogan — it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow.

As a Media Operations Specialist, you will play a critical role in executing, trafficking, and optimizing omnichannel marketing campaigns across traditional and digital media. This role partners closely with media strategy, creative, analytics, and business teams to ensure campaigns are delivered accurately, efficiently, and in alignment with C Spire's brand standards—while continuously improving performance through data-driven insights.

Responsibilities: What You Will Do In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

• Execute, traffic, and optimize traditional media campaigns across broadcast and cable television, connected television (OTT/online video), radio, print, and out-of-home advertising
• Build, measure, and continuously improve cross-channel campaign performance to drive engagement, efficiency, and revenue
• Monitor and analyze campaign performance metrics across digital and traditional channels, including delivery, impressions, reach, frequency, GRPs, pacing, and spend
• Apply performance insights to optimize creative execution, audience targeting, and budget allocation
• Coordinate media trafficking and asset delivery, ensuring materials meet technical specifications, deadlines, and contractual requirements
• Collaborate with internal partners—including web and UX/UI, social media, creative, analytics, and business line teams—to align messaging and campaign priorities
• Serve as a liaison with media vendors, stations, publishers, and out-of-home partners to ensure accurate execution and timely reporting
• Create and manage detailed project plans, media schedules, and trafficking timelines
• Ensure all marketing materials comply with C Spire brand standards, legal requirements, and industry best practices
• Support platform and system administration for media execution and reporting, including tagging, logs, affidavits, post-buy documentation, and invoicing
• Partner with analytics teams to track KPIs, compile performance reports, and identify actionable optimization opportunities
• Stay current on emerging media trends, including evolving TV measurement, OTT/CTV platforms, attribution models, and privacy-safe targeting approaches
• Perform additional duties as assigned to support overall marketing objectives

This position is an exceptional opportunity to deepen expertise in omnichannel media operations, performance analytics, and campaign optimization. From Media Operations Specialist, you will have a strong springboard into leadership roles within marketing strategy, media, or digital experience at C Spire.

Qualifications: What You Will Bring As a C Spire team member, you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external client experiences. To support our Marketing team, you will bring an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement. In addition to that, we require:

• Bachelor's degree in Marketing, Communications, Business, or a related discipline
• Minimum of two years of experience in marketing, advertising, digital, or interactive marketing, including project management or related work
• Familiarity with digital analytics platforms including Adobe Analytics or Google Analytics
• Strong written and verbal communication skills with the ability to collaborate across multiple teams
• Excellent organizational and project management skills with the ability to manage multiple initiatives simultaneously
• Strong attention to detail and ability to thrive in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Word, Excel, and other standard business applications

We will give special consideration to candidates who have:

• Experience in telecommunications, technology, or other performance-driven industries
• Experience optimizing cross-channel digital and traditional media campaigns
• Advanced experience with A/B testing and conversion rate optimization
• SEO and keyword research experience
• Experience with Adobe Ad Cloud or other demand-side advertising platforms
• Experience with social media advertising tools like Meta Ads Manager, LinkedIn Campaign Manager, and TikTok Ads Manager
• Experience with digital asset and content management systems, including Adobe Experience Manager

What You Will Gain A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. For our full-time employees, we offer:

• Competitive Compensation Package
• Blue Cross Blue Shield Health Insurance
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• 401k Match
• Teladoc Telemedicine
• WellBeacon Wellness Program
• Paid Talent Referral Opportunities
• Tailored learning paths for every position

Physical Requirements and Working Conditions Must be able to sit for long periods of time and use a computer keyboard and/or mouse while viewing a computer screen. Some travel may be required.

*Complimentary wireless service and device available to team members in our wireless footprint.