Grooming Receptionist

Scenthound Grooming Receptionist And Sales Team MemberBenefits:Free uniformsOpportunity for advancementPaid time offEmployee discountsAbout the Position:Hourly plus an additional $4-$6 per hour from the salon's shared tip pool. Flexible schedule - No Sundays or Evenings! This is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products.Perks and Benefits:Direct career growth path to Management positions, like Assistant Manager or ManagerCompetitive hourly base pay, plus shared tipsMerit-based pay increasesPaid VacationComplimentary monthly service for your petThis position requires:Sales experience and confidence (membership sales are highly valued!)Customer service experience (retail, restaurant)Computer/ Technology proficiencyA passion for dogs and dog health & wellness!Reliable transportationWho We Are Looking For:Are you a goal-oriented team member who has a passion for sales and customer service? You may be our next Grooming Receptionist and Sales Team Member! We are looking for a compassionate dog lover who is self-motivated, outgoing, and sales-oriented to advance their career through our training path to become a Scenthound Manager!Tasks:Drive membership and retail sales and service add-ons through health and wellness educationDevelop membership leads by following up with potential membersAnswer phone calls, schedule appointments, manage customer profiles and recordsManage cash drawer – responsible for daily cash handlingManage customer expectations; Resolve customer concerns; Retain membershipsKeep the reception area clean and presentableSkills and Abilities:Confidence in selling services and productsAbility to connect with customers (both canine and human!)Ability to learn our products and services to educate the dog parentsSpeak to our values and culture as the basis for our servicesEffective communication with team members and dog parents (in person and on the phone)Scheduling appointments efficientlyCompensation: $13.00 - $15.00 per hour