Director of Human Resources

JOB SUMMARY

The Human Resource Director provides strategic leadership and oversight of all HR functions, ensuring compliance with federal, state, and local employment laws while supporting the organization’s mission, values, and talent strategy. This role leads policy development, staff recruitment, performance management, and employee relations to foster a productive, inclusive, and legally compliant workplace.

ROLE & RESPONSIBILITIES

HR Strategy & Policy

• Collaborate with the CEO, Finance Director, Operations Director, board, and staff committees to plan, develop, and implement HR policies, procedures, training, and initiatives.

• Ensure HR programs align with federal, state, and local regulations, as well as the Boys & Girls Clubs' mission and values.

• Monitor HR trends, best practices, regulatory changes, and technology innovations; communicate updates and recommendations to leadership.

Talent Acquisition & Management

• Identify staffing needs with management; develop and execute best practices for recruiting and hiring.

• Participate in hiring for key positions and oversee onboarding processes in partnership with hiring managers.

• Develop strategies to enhance employee engagement, recognition, and retention.

Employee Relations & Compliance

• Handle employee relations issues, conflict resolution, and exit interviews to maintain a productive, respectful work environment.

• Ensure all CDL drivers comply with DOT requirements and maintain valid licenses.

• Provide guidance and information to support management decision-making on HR policies and employee relations issues.

• Maintain HR files and records within payroll and HR software systems.

Compensation & Benefits

• Assist or oversee HR programs including compensation, benefits, leave administration, disciplinary processes, performance management, and occupational health and safety.

• Serve as backup for biweekly payroll processing in coordination with the Finance Director and Office Manager.

Other Duties

• Perform additional responsibilities as assigned to meet organizational goals.

• Occasional travel between locations as required.

MINIMUM QUALIFICATIONS 

• Bachelor’s degree in human resources, Business Administration, or related field required; Master’s degree preferred.

• Minimum of 5 years of progressive HR management experience; SHRM-CP, SHRM-SCP, or other professional HR certification highly preferred.

• Knowledge of employment law, HR best practices, and regulatory compliance.

• Proven ability to communicate effectively with executive leadership, staff, board members, and the public.

• Strong analytical, interpersonal, negotiation, and problem-solving skills.

• Ability to maintain confidentiality, work independently, meet deadlines, and adapt to organizational needs.

• Proficient in HRIS systems, payroll software, and MS Office Suite.

PHYSICAL DEMANDS/WORK ENVIRONMEN T

• Respond quickly and appropriately in emergencies to ensure member safety.

• Maintain energy and alertness in high-energy settings.

• Lift and carry supplies or equipment up to 25–50 lbs.

• Perform tasks such as bending, kneeling, reaching, and climbing stairs.

• Operate general office equipment, including phones, copiers, and computers.

• Accommodation may be made to enable individuals with disabilities to perform essential functions.