Talent & Engagement Manager

A bit about us: Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. Our aim is to make mainstream and luxury fragrances affordable and accessible to all. We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at We are expanding and are looking for a Talent & Engagement Manager to join the team and be part of a growing and vibrant brand. Why you’ll love working here: Enjoy work-life balance with our flexible working scheme - including 15 work from home days a year, duvet days and the choice to flex your working hours. Vibrant state‑of‑the‑art office, conveniently located in Trafford Park with great transport links and free onsite parking No need to travel to the gym – we have one here for you! Take advantage of our free onsite gym facilities before/after work or even pop in at lunch time Generous staff discounts on a wide range of fabulous fragrances Excellent progression and development opportunities – work with teams who are passionate about what they do and develop your expertise within a creative and collaborative space The role: Reporting to the People Operations Manager, the Talent & Engagement Manager will focus on both talent acquisition and wider people engagement with the aim of driving forward our candidate and employee experience, centring on key “moments that matter.” What will I be doing? Talent Evaluating our current candidate journey end to end and proposing and implementing enhancements. Using AI where possible to assist our recruitment processes. Managing our career page, and advertising roles. Developing engaging adverts and recruitment campaigns. Working with recruiting managers at head office and within stores, understanding their recruitment needs in the first instance. Supporting recruiting managers with invites, interviews, assessments, candidate feedback. Co‑ordinating and organising internal and external recruitment events (Job shows/fayres). Identifying the best routes to market for a variety of roles at FQ, stores and warehouse. Co‑ordinating any apprenticeships. Sourcing and headhunting top talent. Working to recruitment KPIs – i.e. vacancy fill time, cost per hire, candidate NPS. Monitoring diversity of applicants/candidates. Building solid relationships with local Universities and colleges. Focusing on internal mobility within stores, FQ and Warehouse. Engagement Assisting with devising and rolling out annual engagement plans across the business – FQ, stores and warehouse. Assisting with our health and wellbeing at work and recognition plans. Ensuring regular surveys / shorter temperature checks take place. Establishing ways to communicate better with our employees at every step of their journey. People Providing general support to the People Operations Manager and wider people team as and when required. What will I need? A love of fragrance and beauty! Relevant experience in both recruitment and people engagement Flexibility and adaptability CIPD qualification or equivalent (desirable) A passion for people engagement Creativity, resilience and a results driven mindset The ability to juggle many tasks in a fast paced ever changing retail landscape. A desire to make a difference and have impact early on Social media & tech skills Where will I be based? The People Team, Fragrance Quarters, Trafford Park, Manchester. Equal Opportunity Statement The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Per-Scent