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Enrollment Specialist

$20 per hour

Paramount Staffing

Healthcare Enrollment Specialist (Seasonal Contract) - Hybrid

Pay: $20.00 per hour
Bilingual Spanish Differential: +$1.00/hour
Job Type: Full-Time, Seasonal Contract
Schedule: Monday-Friday, 40 hours per week - 9-1pm Saturdays
Location: Hybrid (Training Onsite, Then Hybrid)

About the Opportunity

We are hiring Healthcare Enrollment Specialists to support a busy Open Enrollment season. This is an excellent opportunity for candidates with customer service, call center, healthcare, or insurance experience who enjoy helping others navigate healthcare coverage options.

This is a full-time seasonal contract position with the potential for extension based on business needs.

Responsibilities

  • Assist members with healthcare enrollment over the phone
  • Answer inbound calls and make outbound follow-up calls (no cold calling)
  • Educate members on available healthcare plan options
  • Accurately document customer interactions
  • Provide exceptional customer service in a fast-paced environment
Schedule

  • Training: First 6 weeks are 100% onsite, Monday-Friday, 9:00 AM-5:00 PM EST (required)
  • After Training: Hybrid schedule with Tuesdays and Wednesdays onsite; remaining days remote.
  • Beginning November 1: Weekly rotating shifts between 8:00 AM-4:00 PM, 9:00 AM-5:00 PM, 10:00 AM-6:00 PM, or 11:00 AM-7:00 PM.
Important: Candidates must be available to work November 1-December 15 during Open Enrollment. No planned time off will be approved during this period.

Qualifications
  • Customer service or call center experience preferred
  • Healthcare or insurance experience is a plus, but not required
  • Strong communication and computer skills
  • Ability to multitask and work in a fast-paced environment
  • Bilingual English/Spanish candidates are encouraged to apply (+$1/hour)
No insurance license is required-paid training and certification are provided.

What We Offer
  • Weekly pay
  • Paid training
  • Hybrid work schedule after training
  • Company-provided equipment
  • Opportunity to gain valuable healthcare experience
Vacancy posted 3 days ago
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