Food and Beverage Manager - In-Room Dining

Food and Beverage Manager - In-Room Dining Hard Rock Hotel San Diego, 207 Fifth Ave, San Diego, California, United States of America Job Description Posted Monday, August 17, 2026 at 7:00 AM Why Work at Hard Rock Hotel San Diego? Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel’s core values—like “CREATE A RAVING TEAM,” “PLAY HARD,” and “LIVE THE MUSIC”—encourage authenticity, innovation, and standout guest service. With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it’s a workplace that knows how to celebrate its people. If you're passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice! About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Coury Hospitality has an amazing opportunity as a Food & Beverage Manager for In-Room Dining and MaryJane’s. Food & Beverage Manager – In-Room Dining and MaryJane’s Support Lead the Experience. Elevate the Energy. Make Every Delivery Legendary. Join our team of Experience Curators! Coury Hospitality has an exciting opportunity for a Food & Beverage Manager to join the team at Hard Rock Hotel San Diego, with primary responsibility for leading our In-Room Dining operation while providing leadership and operational support to MaryJane’s Restaurant. At Hard Rock Hotel San Diego, we create memorable experiences through exceptional hospitality, bold energy, and genuine connection. We’re looking for a passionate F&B leader who can balance polished service with a hands‑on leadership style and who understands that every guest interaction, whether at a restaurant table or at a guestroom door, is an opportunity to make the experience legendary. As the Food & Beverage Manager – In-Room Dining, you’ll take the lead in the day-to-day operation of In‑Room Dining, ensuring efficient service, exceptional food and beverage quality, and memorable guest experiences from order placement through delivery. You’ll lead, coach, and develop the In‑Room Dining team while partnering closely with culinary, front office, housekeeping, and other hotel departments to ensure seamless service. You’ll also serve as a key operational partner to the MaryJane’s Restaurant Manager, providing leadership coverage, supporting restaurant operations, and helping drive consistent service standards across the F&B department. This is a hands‑on leadership role for someone who thrives in a fast‑paced hotel environment, knows how to rally a team, and is passionate about delivering elevated hospitality with a Hard Rock edge. What You’ll Do Own the daily operation and overall guest experience of In‑Room Dining. Lead, train, coach, and motivate In‑Room Dining Experience Curators. Ensure timely, accurate, and professional delivery of all guest orders. Monitor order flow, service times, food quality, presentation, and delivery standards. Establish and maintain exceptional guest service standards from order placement through delivery and follow‑up. Partner with culinary teams to ensure food quality, presentation, temperature, and consistency meet established standards. Ensure proper setup, delivery, pickup, sanitation, and organization of In‑Room Dining equipment and service areas. Monitor inventory, supplies, equipment, and operating costs to support efficient departmental performance. Review guest feedback and identify opportunities to improve service, quality, and overall satisfaction. Respond to guest concerns and service recovery opportunities with professionalism and a solutions‑first mindset. Partner with the MaryJane’s Restaurant Manager to support daily restaurant operations and service execution. Provide leadership coverage for MaryJane’s as needed, including during peak periods, manager days off, and other operational needs. Support front‑of‑house service, guest relations, team communication, and shift execution. Assist with training, onboarding, coaching, and performance development of MaryJane’s Experience Curators. Help ensure consistent service standards, cleanliness, safety, and operational procedures across the restaurant. Collaborate with culinary and bar leadership to promote seamless communication and coordinated service. Assist with resolving guest concerns and maintaining a high level of guest satisfaction. Lead & Develop Our Experience Curators Build an engaged, accountable, and service‑focused team through visible and inspirational leadership. Conduct pre‑shift meetings, communicate daily priorities, and keep the team informed and aligned. Assist with scheduling, staffing, shift coverage, and labor management. Support onboarding and ongoing training to ensure Curators understand service expectations and operating procedures. Provide timely coaching and recognition that encourages performance and professional growth. Lead by example and foster a culture of teamwork, respect, inclusion, and accountability. Drive Operational Excellence Ensure compliance with hotel, brand, company, health, safety, sanitation, and food safety standards. Monitor departmental expenses, labor, supplies, and other controllable costs. Assist with maintaining accurate operational records, reports, and inventory controls. Identify opportunities to improve efficiency, productivity, and profitability. Partner with other hotel departments to ensure seamless overall guest experience. Support F&B leadership with special events, VIP experiences, activations, and other hotel initiatives as needed. Have 3+ years of food and beverage leadership or supervisory experience, preferably in a high‑volume hotel, restaurant, resort, or upscale hospitality environment. Have demonstrated experience leading an In‑Room Dining, restaurant, banquet, or comparable food and beverage operation. Lead by example with presence, professionalism, accountability, and purpose. Are passionate about hospitality, team development, guest satisfaction, and operational excellence. Have a strong understanding of food and beverage operations, service standards, POS systems, labor management, and cost controls. Are organized and able to effectively prioritize multiple operational needs in a fast‑paced environment. Communicate clearly and confidently with Experience Curators, leaders, guests, and hotel partners. Have strong problem‑solving skills and a genuine commitment to service recovery. Are comfortable working a flexible schedule, including evenings, weekends, holidays, and other business‑demanded periods. Growth & Perks Competitive compensation, rockstar benefits, and opportunities for professional development. Iconic Brand: Be part of a hotel that celebrates individuality, music, and world‑class experiences. Dynamic Location: Lead food and beverage operations in the heart of San Diego’s vibrant Gaslamp Quarter. Culture of Excellence: Work in an environment where your passion for leadership, hospitality, and people is amplified. Let’s Lead the Show If you’re ready to take center stage and lead an operation where every order, every delivery, and every guest interaction matters, Hard Rock Hotel San Diego is ready for you. Join us as an F&B Manager, In‑Room Dining and help us create unforgettable experiences while developing the next generation of hospitality rockstars. Here’s the Core of Coury Hospitality: We have a place for you on our team if your passion is to createUNMATCHED COMMITMENTS. What else do YOU need to know… We are an equal opportunity employer. Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above. Hard Rock Hotel San Diego, 207 Fifth Ave, San Diego, California, United States of America #J-18808-Ljbffr Coury Hospitality