Service Desk Analyst I — Frontline Tech Support Champion
ePlus inc.
ePlus inc. is seeking a Service Desk Analyst I to handle Level 1 technical support calls and email inquiries from our customer base in the Virginia Beach area. The role involves accurate problem diagnosis, tracking through resolution, and providing excellent customer service. You will join a collaborative team, with responsibilities including documenting issues, updating customers, and mentoring junior analysts as needed. The position includes benefits and potential bonuses beyond base pay. #J-18808-Ljbffr ePlus inc.
Vacancy posted 2 days ago
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