Front Desk Assistant

Front Desk Assistant

The Front Desk Assistant is a unique position as this person represents the first impression many of our patients and families have of The Emily Program. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to: being a master communicator; ability to adapt quickly to change; ability to prioritize and turn on a dime as directions and workflow change; ability to quickly and independently process ideas and implement changes; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services.

Schedule: Part Time 0.4 FTE, (16 hrs/wk), working Saturday and Sunday 10:00am to 7:00pm.

Location: In Person, 41 Perimeter Center East, Dunwoody, GA 30346

Compensation Disclosure: Front Desk Starting Hourly Range: $16.00 -19.00. Final compensation offered will be within pay range based on qualifications/experience met for the position.

How Front Desk Assistants Empower Recovery: Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitors. Cordially and professionally greet all visitors and phone callers. Provide a positive environment for supportive, recovery-based treatment. Maintain appropriate, therapeutic boundaries with patients and families at all times. Ensure patients and visitors who arrive are escorted to correct locations. Assist in the check in process for medical appointments. Primary contact for ensuring facility readiness and cleanliness in the mornings. Responsible for lobby and conference room appearance being neat and clean at all times.

Qualifications: High school diploma or GED required, Bachelor's Degree preferred. At least 2 years of experience in a Front Desk, Administrative or equivalent position, required. Experience in a healthcare setting preferred. Experience in an inpatient hospital setting strongly preferred.

What We Offer:

Employee Benefits: We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.