Order Entry Representative

Aurora, IL Order Entry Representative 7:30am - 4:00pm The Order Entry Representative performs administrative and production support functions related to entering orders and processing hearing aids and FM systems. This role supports manufacturing operations by ensuring order accuracy, product quality, and timely processing while meeting established individual and team performance goals. The position is based on site in Aurora, Illinois. Responsibilities: • Enter and process orders for New VA ITE, New VA Ear Molds, and New Commercial ITE products• Conduct visual inspections of orders and products, identifying defects or rejects and escalating as needed• Actively participate in quality improvement initiatives and continuous improvement activities• Meet established productivity, accuracy, and team performance goals• Maintain a clean, safe, and organized workstation• Adapt to different workstations or tasks based on business needs• Perform other duties as assigned More about you: • High school diploma or GED required• 2–4 years of data entry experience in a manufacturing environment• Strong attention to detail with the ability to read small font and verify accuracy• Ability to work effectively in a team environment with good communication skills• Comfortable rotating between tasks and adapting to changing priorities• Excellent manual dexterity, including use of small hand tools and light bench equipment• Basic computer skills, including Microsoft Office; SAP or ERP experience is a plus A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources What we offer: Medical, dental and vision coverage* Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts TeleHealth options 401k plan with company match* Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO (or sick and vacation time), floating Diversity Day, & paid holidays* Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform *Plan rules/offerings dependent upon group Company/location. This role's pay range is between $15.50 - $19.00 an hour. This role is also commission eleigible/bonus eligible. How we work: At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.