Operations Supervisor

Position Details Department: 85114 Wake Forest University Health Sciences - Academic Animal Resource Program: Clarkson Status: Full time Benefits Eligible: Yes Hours per Week: 40 Schedule: Five 8‑hour days/40 hours per week; some holiday and weekend work required Pay Range: $22.90 - $34.35 Job Summary Under general supervision from the Operations Manager and Operations Coordinator, the Operations Supervisor supports the day‑to‑day operation of the Wake Forest University Animal Resources Program laboratory animal facilities to ensure compliance with all federal, state, and local laws, regulations, and policies. The position supervises the vivarium husbandry team, maintains the physical plant, upholds high animal‑care standards, oversees a comprehensive quality‑assurance program, and provides training to personnel in the Animal Resources Program (ARP). This position is located at the Clarkson campus. Education / Experience High School diploma or GED equivalent with three years as a Senior Laboratory Animal Technician or equivalent experience; including AALAS ALAT (Assistant Laboratory Animal Technician) certification. Certified AALAS LAT (Laboratory Animal Technician) required. Certified AALAS LATg (Laboratory Animal Technologist) preferred. Licensure, Certification, and/or Registration Valid North Carolina driver's license. AALAS certification required. Essential Functions Supervise daily operations in the vivarium; monitor compliance with all applicable federal, state, and local laws, regulations, policies, and guidelines; perform quality‑assurance and quality‑control processes for all operations. Supervise, schedule, and determine work priorities of laboratory animal technicians; perform daily rounds/assessment of technician activities; monitor husbandry team’s adherence to established responsibilities and procedures; participate in hiring interview process. Analyze animal husbandry work processes and methods to assure optimal effectiveness; provide coaching to lower‑level technicians; support performance‑expectation assessment; assist with disciplinary issues; promote AALAS certification development. Educate and train ARP personnel entering the laboratories, emphasizing SOP adherence and training documents. Address complaints and assist with resolving program‑facility problems. Communicate with investigators, external institutions, ARP clinical and care staff, and ARP administration. Serve as a liaison to the research community. Support the quarterly sentinel rodent program and other health‑surveillance programs with the veterinary team. Prepare the facility for inspections and site visits by AAALAC, IACUC, USDA, and other regulatory agencies. Support operations, preventative maintenance, and processing of facility equipment; maintain and review room, rack, cage‑wash, and other husbandry records; assist with inventory management and facility upkeep. Perform additional duties as assigned. Skills & Qualifications Effective communication and leadership. Strong time‑management skills. Good interpersonal/human‑relations skills. Extensive documentation and record‑keeping ability. Computer proficiency (e.g., Microsoft Office, email, training modules). Team‑management and independent work capability. Promotion of a safe working environment. Work Environment Work may include weekend and holiday work. Possible exposure to outdoor elements and odors. Exposure to animal and human pathogens and potential allergens. Exposure to animals that can bite, kick, or scratch. Requires bending and lifting of cages, feed, and bedding. Ability to lift, push, or pull heavy objects. Essential personnel for lab‑animal care. Physical Requirements Negative tests for active tuberculosis. Color vision. Benefits Paid Time Off programs. Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability. Flexible Spending Accounts for eligible health‑care and dependent‑care expenses. Family benefits such as adoption assistance and paid parental leave. Defined contribution retirement plans with employer match and other financial wellness programs. Educational Assistance Program. #J-18808-Ljbffr