Technical Business Analyst

Gridsight Technical Business AnalystElectricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways.Gridsight builds the analytics platform that makes this possible. We're already embedded with most of Australia's major distribution networks and have contracts with some of the largest investor-owned utilities in the United States. We're well-funded, growing quickly, and positioned at the centre of a global shift toward dynamic grid management.Locations: Sydney, Melbourne, Canberra, Brisbane, Adelaide, Hobart, Australia RemoteThe RoleOur Technical Business Analysts own data integration with our customers, ensuring they get value from Gridsight's platform quickly and seamlessly.This is equal parts customer-facing and technical. You'll work directly with utility customers to help them understand what data we need, review what they send, give feedback on issues, and get it into the platform. You'll spend roughly half your time in conversations with customers and half heads-down wrangling data, and configuring the system.What You'll DoWork directly with utility customers to help them understand what data Gridsight requires, in what format, and how to provide itReview incoming customer data against expected schemas and quality standards, providing clear and constructive feedback on issuesOnboard customer data into the platform using our tooling and workflowsIdentify and act on opportunities to improve our internal tooling, automating manual steps, improving validation, and making the data onboarding process more efficient, high quality and repeatableDrive customer data deliveries to completion — following up, unblocking, and maintaining momentum through the implementation processManage complex customer situations with composure: unrealistic timelines, incomplete data, shifting priorities, and competing demandsIdentify and act on opportunities to automate manual steps, improve tooling, and make the data onboarding process more efficient and repeatableWhat You'll BringStrong communication skills — you can explain technical data requirements to non-technical people, give constructive feedback, and manage expectations with confidenceProactive and self-directed — you see what needs doing and drive it to completion without close supervisionExperience using SQL to analyse, validate, and wrangle messy datasetsExperience in customer-facing or consulting-style technical roles with external stakeholder managementComfort with ambiguity — customer data environments are inconsistent and varied, and there won't always be a playbookAbility to manage your own time and priorities across multiple concurrent customer engagements3+ years of professional experience in technical business analyst roles, data engineering, data analysis, technical consulting, or a similar role involving both technical and stakeholder-facing workWhat Would Set You ApartA track record of improving processes — automating manual work, building internal tools, or introducing better ways of workingExperience with dbt or similar ELT frameworks, and exposure to working within data pipelinesExpertise in leveraging AI-assisted development toolingExperience in energy, utilities, or infrastructure domainsWhat We OfferCompetitive salary and equity packageRemote-first, with head office in SydneyA talented team working on hard problems that matterA unique culture built around dialogue