Phoenix, AZ - Business Operations - AZDHS - Immunization Records Administrative Assistant

Administrative Assistant Opportunity in Phoenix, AZ!

Are you passionate about public health and looking for an opportunity to make a difference in the community? Join the Arizona Department of Health Services Bureau of Immunization Services as an Administrative Assistant. Located in beautiful Phoenix, AZ, you'll enjoy a vibrant city with stunning desert landscapes, a rich cultural scene, and a warm climate year-round.

This is a full-time, onsite position where you will be an integral part of a team dedicated to managing and processing immunization records in compliance with state regulations. If you have strong communication skills, empathy, and a knack for problem-solving, we want to hear from you!

Key Responsibilities

• Serve as the first point of contact, providing empathetic and patient service to individuals requesting records via phone, email, or in person.
• Accurately search, update, and retrieve patient data within the Arizona State Immunization Information System (ASIIS registry).
• Review, verify, and issue immunization records while ensuring adherence to Arizona regulations and privacy standards.
• Efficiently manage a high volume of requests and handle complex inquiries independently.
• Manage the receipt, sorting, and delivery of incoming mail and packages.

Requirements

• 1 year of experience in administrative support, preferably in a healthcare or public health setting.
• Proficiency in MS Office (Word, Excel) and Google Workspace, with a focus on email management.
• Strong communication skills (verbal and written) with demonstrated empathy and problem-solving abilities.
• Ability to work independently and manage high-volume requests efficiently.
• Highly organized with excellent time-management skills.
• Proficiency in managing office equipment and handling confidential records with high accuracy.
• Familiarity with Adobe Acrobat for managing PDF documents.

Preferences

• Experience with the Arizona State Immunization Information System (ASIIS).
• Proven customer service experience with a polished and professional demeanor.

If you're ready to contribute to public health and join a dynamic team, apply today! Send your resume and cover letter to the Arizona Department of Health Services.