Service Engineer, Analytical Instrumentation
AbbVie
Service Engineer providing technical support for analytical laboratory instruments including HPLC, GC, and mass spectrometry systems. The role encompasses installation, maintenance, troubleshooting, and preventive maintenance while managing customer relationships and ensuring laboratory operational efficiency.
Responsibilities
- Install, maintain, calibrate, and repair HPLC, GC, and mass spectrometry analytical instruments
- Diagnose instrumentation issues and perform preventive maintenance to minimize laboratory downtime
- Coordinate problem resolution across functional teams and external suppliers to expedite repairs
- Document service activities and technical findings using maintenance management systems
- Train peer technicians on equipment operation, maintenance, calibration, and troubleshooting procedures
Requirements
- Bachelor's degree in chemistry, analytical chemistry, biochemistry, biotechnology, engineering, or biology (preferred)
- 3+ years hands-on experience with analytical instrumentation and chromatography systems
- Advanced troubleshooting and analytical problem-solving abilities
- Effective communication skills with diverse audiences and technical documentation capability
- Proficiency with computerized maintenance management systems (CMMS)
- Strong time management and ability to prioritize multiple service requests
Vacancy posted 5 days ago
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