Out-of-State Provider Specialist - Remote California

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As an Out-of-State Provider Specialist – Remote California at Gainwell, you will support California's Medi-Cal program by reviewing out-of-state healthcare claims, coordinating provider enrollment activities, and ensuring accurate processing in accordance with established program requirements. You'll work with healthcare providers, internal teams, and the California Department of Health Care Services (DHCS) to resolve issues, maintain accurate documentation, and support efficient claims and enrollment operations.

Your role in our mission

• Review, research, and correct out-of-state (OOS) healthcare claims in accordance with Medi-Cal policies, procedures, and processing requirements.

• Process enrollment activities for out-of-state medical and outpatient providers, reviewing documentation for accuracy and completeness.

• Evaluate provider eligibility against established OOS criteria and refer providers who do not meet applicable requirements to DHCS for enrollment processing.

• Coordinate billing and enrollment materials, respond to provider inquiries, research discrepancies, and maintain accurate records and activity logs.

• Track daily and weekly activities, prepare required reports, and meet established productivity, quality, and contractual requirements.

What we're looking for

• High school diploma or GED required; an associate or bachelor's degree in healthcare administration, business, or a related field is a plus.

• Experience in healthcare claims processing, provider enrollment, medical billing, Medicaid/Medi-Cal operations, or healthcare administrative support preferred.

• Knowledge of healthcare claims, provider enrollment procedures, medical billing terminology, or insurance reimbursement processes preferred.

• Strong analytical, problem-solving, organizational, and time-management skills with the ability to research discrepancies and maintain accurate records.

• Excellent communication and computer skills, including proficiency with Microsoft Office applications and the ability to work independently in a remote environment.

What you should expect in this role

• 100% remote position. Applicants must reside in California.

• Full-time position supporting California's Medi-Cal program.

• Ability to work independently while collaborating with internal teams and healthcare providers.

• Reliable high-speed internet access and a private, professional workspace are required.

This is a pipeline requisition to identify qualified candidates for anticipated future openings as business needs arise.

#LI-REMOTE

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The pay range for this position is $70,000 - $75,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.