Office Manager

Job Description Job Description Part-Time Office Manager — Manufacturing Shop
Ram Precision is a small, family-run tool and die / precision manufacturing business located in Horsham, PA , near Hatboro-Horsham High School. We are looking for a reliable, organized, detail-oriented Part-Time Office Manager to help manage our front office, customer orders, bookkeeping, and administrative workflow.
This is a great opportunity for someone who enjoys variety, takes pride in keeping things organized, and is comfortable working in a small-business environment where communication and follow-through matter.
Schedule
Monday–Thursday: 9:00 AM – 3:30 PM
Friday: 9:00 AM – 1:00 PM
Responsibilities
The Office Manager will help process and track customer orders from start to finish. This includes:
Receiving purchase orders by phone and email
Reviewing orders to determine what information is complete or missing
Communicating with customers to clarify job details
Entering, organizing, and tracking orders through completion
Coordinating paperwork and job information with shop employees
Preparing invoices and following up on payment
Managing web-based domestic and international customer orders
Quoting jobs, fulfilling orders, and following up after the sale
Acting as a communication link between customers and our calibration laboratory
Helping maintain required documentation and procedures for our accredited calibration lab
Handling general office duties including phones, filing, banking, and paperwork
Bookkeeping and Administrative Duties
This position also includes:
Accounts receivable
Accounts payable
Invoicing
Payroll
Banking
Basic bookkeeping
Managing customer and vendor paperwork
AI and Technology Use
We use AI tools every day to help with order entry, updating job information, drafting customer communication, organizing tasks, and improving office workflow. You do not need to be an AI expert, but you must be comfortable learning and using new technology. We are looking for someone who is open-minded, curious, and willing to use modern tools to stay organized and efficient.
Requirements
Previous office management experience required
Strong organizational skills are an absolute must
Excellent attention to detail
Strong communication and customer service skills
QuickBooks experience a plus
Comfortable using Google, internet browsers, email, Excel, and Word
Mail merge experience is a plus
Must have a valid driver’s license and reliable transportation
Must be dependable, professional, friendly, and able to work independently
Work Environment
We are a small, family-run manufacturing shop with approximately 15 employees. This is not a large corporate office. The right person will be comfortable wearing multiple hats, staying organized, and helping keep the office running smoothly.
We also have a shop dog we bring in most days, a friendly 50-pound female boxer who comes to work every day and spends time relaxing in the office, so the applicant will be have to be fine with that as well.
Ideal Candidate
The ideal candidate is mature, reliable, organized, professional, and friendly. We need someone who can take ownership of the office workflow, communicate clearly with customers and employees, and make sure orders, paperwork, invoices, and follow-ups do not fall through the cracks.