Office Administrator/Receptionist

Aegis Administration is a national service contract administrator supporting vehicle service contracts, home service contracts, and ancillary protection products. We handle the operations behind the coverage, including claims support, partner programs, and the day-to-day work that keeps our partners and customers taken care of.

We're a growing, fast-moving team that values accountability, teamwork, and people who take ownership of their work.

The Role

We're looking for an Office Administrator to help keep our office and our team running smoothly.

This is a hands-on role with plenty of variety. One hour you may be entering data and updating records, the next you're coordinating travel, helping a partner on the phone, preparing a shipment, or making sure the office is organized and ready for the day.

This is a great opportunity for someone who is organized, dependable, willing to learn, and genuinely takes pride in keeping things running well.

What You'll Do

• Enter, update, and maintain accurate records in our internal systems
• Make and receive calls with partners, service providers, and vendors
• Answer questions, follow up on open items, and route requests to the appropriate department
• Prepare outgoing mail, packages, and shipments
• Sort and distribute incoming mail
• Coordinate travel arrangements including flights, hotels, ground transportation, and itineraries
• Assist with scheduling, calendar coordination, and meeting preparation
• Scan, file, and organize documents and records
• Assist with expense reports, invoice routing, and general administrative paperwork
• Keep office supplies stocked and organized
• Help maintain clean, organized, and presentable common areas and shared spaces
• Support special projects and provide backup assistance to other departments as needed
• Jump in and help wherever the day requires

What We're Looking For

• High school diploma or equivalent
• Strong attention to detail
• Good organizational and time-management skills
• Comfort working with data entry and maintaining accurate records
• Clear, professional phone and email communication
• Working knowledge of Microsoft Outlook, Word, and Excel
• Ability to manage multiple priorities without losing track of the details
• Dependable attendance and punctuality
• Ability to handle confidential and sensitive information appropriately
• A team-first attitude and willingness to pitch in wherever needed

Nice to Have, But Not Required

• Previous office, administrative, or reception experience
• Experience coordinating travel or calendars
• Experience in service contracts, warranty, automotive, home services, or insurance

Why Join Aegis?

This is more than an administrative position. You'll get exposure to multiple areas of our business, including operations, claims, accounting, partner relationships, and leadership.

We're growing, and we believe in giving people opportunities to grow with us. We value employees who show initiative, ask questions, solve problems, and aren't afraid to jump in when something needs to get done.

Benefits include medical, dental, vision, paid time off, and paid holidays, based on eligibility.

Aegis Administration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance