ServiceNow Developer

Servicenow Developer

Bring more to life.

At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life.

Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.

Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we're committed to hiring and developing from within. You'll thrive in a culture of belonging where you and your unique viewpoint matter.

Learn about the Danaher Business System which makes everything possible.

We are seeking an experienced ServiceNow Developer to design, develop, and optimize solutions across IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The role focuses on delivering scalable, user-centric workflows, enabling automation, and supporting enterprise service transformation initiatives.

An ideal candidate is a technically strong ServiceNow developer who combines ITSM & HRSD expertise with integration, automation, and user-centric design, while operating within governance and driving toward AI-enabled service transformation.

In this role, you will have the opportunity to:

• Design, build, and maintain ServiceNow solutions across ITSM (Incident, Problem, Change, Request) and HRSD (Employee Service Center, Lifecycle Events, Case Management).
• Configure workflows, Flow Designer, and automation to streamline IT and HR service delivery processes.
• Develop scripts (Client Scripts, Business Rules, Script Includes) and UI components to meet business requirements while adhering to best practices.
• Build and maintain integrations with third-party systems (e.g., Workday, Azure AD, payroll systems) using REST/SOAP APIs and IntegrationHub.
• Enhance self-service portals (Service Portal / Employee Center) to improve usability and adoption.
• Ensure data integrity and develop dashboards and reports for ITSM and HR performance tracking.
• Follow platform governance standards, support upgrade cycles, and ensure solutions align with ServiceNow architecture and security best practices.

The essential requirements of the job include:

• Proven experience as a ServiceNow Developer with hands-on delivery in ITSM and/or HRSD modules
• Strong knowledge of JavaScript, ServiceNow scripting, and platform development best practices
• Experience with Flow Designer, IntegrationHub, and Employee Center
• Expertise in REST/SOAP integrations and enterprise system connectivity
• ServiceNow certifications (e.g., Certified System Administrator (CSA) required, CIS - ITSM & CIS - HRSD; CAD preferred)

Travel Requirements:

• The role will require occasional travel globally for stakeholder workshops and events.

It would be a plus if you also possess previous experience in:

• Knowledge of ITIL frameworks and HR service delivery models
• Experience with HRSD lifecycle events and case management implementations
• Familiarity with AI/automation (Virtual Agent, AWA, Agentic AI)
• Integration experience with Workday, ADP, Azure/AWS, or identity systems
• Experience working in Agile / Scrum delivery environments

Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.