Campus Manager

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we've remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country.

The Campus Manager is responsible for guaranteeing the quality of our on-campus food operations by being the company's on-site representative. As a local food expert, the Campus Manager coordinates and builds relationships with local vendors and aligns across the needs of their various chefs and kitchens. The Campus Manager supervises Chefs within their region, providing orientation and basic oversight. The Campus Manager allows our remote business to have significantly increased rapport with our Customers, providing touchpoints and meal reviews on a regular basis.

Duties and Responsibilities:

• Provide hands-on best practice training to staff members while on-site at each kitchen.
• Build and maintain strong relationships with customers and employees with regular checkpoints.
• Ensure the kitchen operates in a timely manner.
• Train, hire and manage kitchen personnel.
• Manage kitchen staffs' schedules and assess performance with management's approval.
• Supervise and coordinate all related culinary activities.
• Oversee special catering events and may also offer culinary instruction and/or demonstrates culinary techniques.
• Develop local vendor relationships with the support of Directors and coordinate food supply across campus.
• Enforce sanitation and food safety standards per state and local regulations Maintain a professional and positive attitude with coworkers and customers.
• Assist in planning and executing special events as directed by management.
• Communicate regularly with management via calls, emails, and texts.
• Resourcefully solve any issues that arise and seize control of any problematic situation with assistance from management.
• Ensure compliance with all policies among staff.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills and Abilities:

• Demonstrate understanding and proficiency in various cooking methods, cuisines, ingredients, equipment, and procedures.
• Show understanding of and commit to a professional appearance and positive attitude.
• Maintain excellent record of kitchen and staff management.
• Exhibit accuracy and speed in handling emergency situations and providing solutions.
• Diplomacy.
• Agility and ability to have a big picture perspective.
• Be familiar with the industry's best practices.

Preferred education and experience

• 3+ years in professional, high-volume food production or catering, or an equivalent combination of relevant education and/or experience.
• 3+ years of supervisory experience.
• Culinary degree is a plus.
• Must hold a valid manager level sanitation certification or obtain one within 30 days of employment.

Special Demands:

• The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors.
• Capability to work in a kitchen environment that may involve exposure to extreme heat or cold.
• Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop.
• Must be able to lift and/or move objects up to 50 pounds.
• Exposure to cleaning chemicals.

Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.