Vietnamese Restaurant Host/Cashier -Full-Time - Truong Tien - Maryland

Job Title

The Restaurant Host and Cashier plays a vital role in creating a warm, seamless, and efficient guest experience at Live! Casino & Hotel.

Job Description

Why We Need Your Talents:

The Restaurant Host and Cashier plays a vital role in creating a warm, seamless, and efficient guest experience at Live! Casino & Hotel. You set the tone from the moment guests arrive by greeting them with genuine hospitality, managing seating flow, and maintaining an organized, inviting entrance area. Your ability to process transactions accurately, answer guest questions, and coordinate smoothly with servers ensures every interaction is handled with professionalism and care. By balancing speed, accuracy, and service, you support both front-of-house operations and the elevated standards that define the Live! brand, ensuring every guest feels valued throughout their dining experience.

Responsibilities

Where You'll Make an Impact:

Host duties will include:

• Greeting/welcoming and seating guests.
• Assign wait staff to service guests in their sections.
• Answering phone, greeting customers, and keeping track of seat availability in restaurants.
• Assisting wait/bar staff.
• Responsible for assisting with bussing and resetting tables.
• Responsible for cleaning host area and entrance to the restaurant.
• Ensure the safety and security of employees and customers.

Cashier duties will include:

• Responsible for operating cash register to cash out guests.
• Answering phone, greeting customers, and keeping track of seat availability in restaurants.
• Responsible for assisting with bussing and cleaning tables.
• Ability to perform assigned duties in an interruptive environment under frequent time pressures.
• Work to ensure the safety and security of employees and customers.
• Verify the accuracy of all orders before they leave the counter or kitchen, ensuring items match the ticket, modifications are correct, and adjustments are made when needed.
• Other duties as assigned.

Skills to Help You Succeed:

• Ability to:
• Use cash register systems.
• Read and follow basic instructions.
• Use a telephone; Able to communicate in English fluently and in a professional manner.
• Knowledge of:
• Alcohol awareness.
• Sanitation and health department regulations for safe handling of food.
• Strong work ethic.
• High energy.
• Flexible schedule.
• Attention to detail.
• Basic math and computer skills.
• Team player.

Qualifications

Must Haves:

• A high school diploma or equivalent GED is required.
• Customer service experience dealing directly with customers.
• Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Physical Requirements:

• Ability to stand and walk for duration of shift.
• Ability to occasionally lift up to 20 lbs.
• Ability to bend, stoop and reach, while assisting guests.
• Use of stairs and elevators

Working Conditions:

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

What We Offer

Perks We Offer You:

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live! Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.