National Accounts Project Manager

Job Description

Job Description

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees.

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

The National Accounts Project Manager leads the end-to-end delivery of multi-site fire protection and life safety projects spanning electronic security systems (CCTV/video surveillance, access control, intrusion detection, burglar alarm) as well as fire alarm and fire sprinkler work for Fortis's national account customers. Operating with a high degree of independence, this role owns program-level execution across concurrent projects and geographies, with direct accountability for schedule, cost, quality, and daily reporting.

Above all, we are looking for a proven project management professional: someone with deep command of PM fundamentals who can step into a field-facing, travel-heavy environment and serve as the trusted single point of contact for enterprise customers, subcontractors, and internal branch teams.

Essential Duties and Responsibilities:

• Serve as the primary project owner for assigned national account programs, managing multiple concurrent installation and retrofit projects (security systems, fire alarm, and fire sprinkler) across multiple states and customer sites.
• Develop, maintain, and enforce detailed project schedules; proactively identify slippage risks and drive recovery plans to protect committed milestones and customer opening/turnover dates.
• Own project financial performance, including budget development, cost tracking, forecasting, change order management, and margin protection from kickoff through closeout.
• Establish and enforce quality standards for installations in accordance with project specifications, manufacturer requirements, applicable codes, and AHJ expectations; conduct site walks, punch list management, and final commissioning oversight.
• Produce accurate, timely daily field reports and program-level status reporting for internal leadership and customer stakeholders, including progress against schedule, labor utilization, open issues, and risk items.
• Coordinate and direct internal technicians, subcontractors, and third-party vendors; verify subcontractor compliance with scope, schedule, safety, and badging/credentialing requirements.
• Manage procurement coordination, equipment delivery logistics, and staging to align material availability with installation sequencing.
• Lead customer-facing communications including kickoff meetings, recurring status calls, escalation management, and executive-level program reviews.
• Partner with sales, engineering, and branch operations teams on project handoff, scope validation, and constructability reviews for new awards.
• Travel 50%+ to customer sites nationwide to oversee active installations, resolve field issues in real time, and maintain customer relationships.
• Drive consistent project management practices, documentation standards, and lessons-learned processes across the national accounts portfolio.

Key Performance Indicators

Successful KPIs include, but are not limited to:

• Managing over/under billing to positive on 95%+ of jobs to be completed.
• Job completion on budgeted gross margin on 95%+ of jobs.
• 80%+ job completion on time promised.
• Successful oversight of change order process and billing.
• Customer project update meetings oversight.

These KPIs are general performance guidelines used to help evaluate role effectiveness; they do not alter the at-will nature of employment or guarantee any bonus, promotion, or compensation outcome.

Required Skills & Qualifications

• 7+ years of progressive project management experience managing complex, multi-stakeholder projects; construction, low-voltage, MEP, or trades-adjacent environments strongly preferred.
• Proven command of core PM disciplines: schedule development and control, cost management and forecasting, quality assurance, risk management, and structured daily/weekly status reporting.
• Demonstrated ability to work independently with minimal supervision while managing competing priorities across concurrent, geographically dispersed projects.
• Experience managing multi-site or multi-state programs for national or enterprise-level customers strongly preferred.
• Industry experience with electronic security systems (CCTV, access control, intrusion detection), fire alarm, or fire sprinkler systems is a strong plus, but not required; familiarity with NFPA standards and AHJ processes is a plus.
• PMP certification preferred; equivalent combination of formal PM training and hands-on project delivery experience considered.
• Proficiency with project management and reporting tools (e.g., MS Project, Smartsheet, Procore, or similar) and Microsoft Office Suite, including Excel.
• Excellent written and verbal communication skills, with the ability to interface credibly with executive customer stakeholders, field technicians, and subcontractors.
• Experience managing subcontractor relationships, including scope enforcement, schedule coordination, and quality verification.
• Willingness and ability to travel 50%+ of the time, including overnight and multi-day trips nationwide.
• Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record.

This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...

Compensation Rate

$110,000—$120,000 USD

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.

Applicants may review the following notices at any time:

Federal Notices

• FMLA General Notice (English)
  
• FMLA General Notice (Spanish)
  
• USERRA Rights Notice (English)
  
• USERRA Rights Notice (Spanish)
• Employee Polygraph Protection Act (EPPA) Notice (English)
• Employee Polygraph Protection Act (EPPA) Notice (Spanish)
• E‑Verify Participation Posters
• Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit

Illinois Notices

• Your Rights Under Illinois Employment Laws
  
• Illinois Paid Leave for All Workers Act
  
• Illinois Equal Pay Act – Pay Transparency Notice
  
• VESSA (Victims' Economic Security and Safety Act)
• Illinois Right to Privacy Poster (English)
• Illinois Right to Privacy Poster (Spanish)
• Illinois Right to Privacy Poster (Polish)

California Notices

• CA Minimum Wage
• CA Paid Sick Leave
• CA Pregnancy Disability/CFRA Leave
• CA Whistleblower Protections
• CA Transgender Rights

North Carolina Notices

• NC Wage & Hour Notice
• NC OSHA Notice