Front Desk Coordinator

Position Purpose Southwind Oral Surgery is seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. What You Will Do Welcoming and checking in patients with a friendly, professional attitude Checking out patients and reviewing treatment plans, financial information, and follow-up instructions Scheduling appointments and managing provider schedules efficiently Coordinating referral management and communication with referring offices Verifying insurance benefits and obtaining necessary information prior to appointments Preparing and creating patient charts to ensure accurate and organized records Answering phones and assisting patients with questions and appointment requests Maintaining accurate patient information and documentation Supporting day-to-day front office operations in a fast-paced environment Collaborating with clinical and administrative team members to ensure excellent patient care What We Are Looking For Strong customer service and communication skills Excellent attention to detail and organizational abilities Ability to multitask and prioritize in a busy environment Positive attitude and team-oriented mindset Professional appearance and demeanor Experience in a dental or healthcare office is required Knowledge of insurance verification and scheduling systems is a plus Qualifications High school diploma or equivalent required 1+ years of experience in a medical or dental office required Advanced multi-line phone management skills, with the ability to handle a high call volume professionally and efficiently Strong appointment-scheduling accuracy, especially when coordinating surgical procedures and managing complex patient workflows Excellent verbal and written communication skills, with a professional, patient-focused approach Proficiency with computers and practice-management software, and the ability to learn new systems quickly Strong organizational skills, including managing referrals, tracking documentation, and maintaining orderly front‑desk processes Positive, team-oriented attitude, with the ability to collaborate well and contribute to a supportive work environment Ability to work effectively in a fast-paced setting, balancing multiple responsibilities while maintaining accuracy and composure Reliability, especially in managing time-sensive tasks and supporting daily clinic operations Benefits Health Insurance Dental and Vision Insurance 401(k) Retirement Plan Bonus Potential Continuing Education Opportunities Supportive and professional team environment Paid Time Off Life Insurance #J-18808-Ljbffr