General Manager

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Brief Description
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to “Improve Lives Through Fitness”. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

Roles And Responsibilities
The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business.

Key Responsibilities:

• Hold yourself and your team accountable to high standards of operational excellence.
• Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators.
• Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success.

SALES ANALYSIS AND RESULTS

• Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion.
• Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed.

FINANCIAL MANAGEMENT & BUDGETING

• Evaluate and monitor forecasted budgets to achieve financial objectives.
• Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll.

Position Requirements & Experience

• 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development.
• Bachelor’s degree in business, sales, marketing, finance, or a related field preferred, but not necessary.
• Child & Adult AED/CPR certified.

EEO Statement
New York Sports Club is an equal opportunity employer and welcomes applications from diverse candidates.

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