Account Manager II

OverviewWhen you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.About This OpportunityWe’re searching for a Partner Account Manager II to join our growing InComm Payments Third Party Gift Card team. In this role you will be driving opportunity and engagement around our prepaid products and be the subject matter expert in optimization for our brand partners, which include the most popular brands in the world in the retail, restaurant, travel and other similar spaces. You will be an expert at looking at how product moves within retail environments including revenue maximization, inventory positioning, inventory forecasting, and program development and implementation. You will build and grow relationships with our existing retail partners as well as establish a trusting relationship with key internal teams and decision-makers. You will be successful in this role if you possess the ability to work and problem solve in the unknown.Above and beyond the raw skills, we’re looking for people with a few key traits:• Resourceful Problem Solver – We are innovators at solving problems every day we walk through the door. It’s exciting. It’s challenging. And at the end of the day it’s extremely rewarding to be able to make an impact.• Loves a bit of chaos – Let’s be honest…as the industry leading marketer, distributor and technology innovator of stored-value gift and prepaid products and growing exponentially, we move fast. With this growth, you have the ability to be creative, implement solutions, and take the initiative to be a part of the solution on a larger scale.• A high EQ – Being nice really does matter! We’re a fintech company and created an industry that actually helps people in the payment space and are looking for others who want to do the same.• Collaboration – We value teamwork and a collaborative spirit. Our Third Party Account Management department is made up of high performing individuals working as a team to achieve a common goal.ResponsibilitiesYou will be responsible for:• Developing account relationships and strategic partners• Managing initial and ongoing account launches• Maximizing opportunities to expand distribution of retail and B2B physical and digital gift card products• Recommending additional account product offerings• Engaging accounts in promotional opportunities and maintain a consistent account revenue stream• Your key focus will be to maintain, retain, and grow an owned book of business as well as support the overall business priorities in a fast paced and evolving environmentQualificationsExcellent relationship management skills• Proven ability to grow account revenue thru activities such as product expansion, promotional opportunities or program implementations• Experience analyzing sales reports and identifying trends• Proven ability to create and implement strategic plans• Excellent presentation and negotiation skills• Ability to organize and prioritize workload throughout multiple accounts and meet deadlines• Must be driven to identify and exceed customer needs and expectations• Ability to listen attentively, respond effectively and resolve account issues in a timely manner• Ability to act as the lead point of contact for any and all matters specific to your accounts, including operational tasks• Proven ability to work independently as well as in a team environment• Detail oriented and outstanding organizational skills• Ability to forecast, monitor, and manage inventory• Ability to communicate and work effectively across various internal organizations in support of account initiatives• Comfortable learning new technology/product lines in a highly innovative environment• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint• 10% Travel requirement• 3-5 years of relevant experience preferred• Bachelor’s Degree in related field preferred• Other tasks and responsibilities as assignedInComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.*This position is eligible for the Employee Referral Bonus Program - Tier III#LI-KH1