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Service Desk Analyst I Frontline Tech Support

ePlus Technology, inc.

ePlus Technology, inc. in Virginia Beach is seeking a Service Desk Analyst I (Shift Mon-Fri 9am-6pm EST). You will answer technical support calls and emails, provide Level 1 assistance to our customer base, and document issues through resolution while maintaining timely updates to customers. The role requires proximity to Virginia Beach, reliable internet, and camera availability for remote interactions. You’ll collaborate in a team, use tracking systems, and may mentor junior analysts; a #J-18808-Ljbffr ePlus Technology, inc.

Vacancy posted 1 day ago
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