Operations - Assistant Branch Manager I

Title Assistant Branch Manager 1 (ABM1) Reports To Branch Manager Classification Full-Time/Part-Time, Regular/Temp, Non-Exempt Exclusively Normal Hours Commonly an 8‑hour shift scheduled between 7 AM and 6 PM, Monday‑Saturday General Description A person in this position is responsible to assist the manager in administration of the branch, train new employees, assist in evaluation of employee performance, production of reports, perform daily data entry, and function as proxy to the manager and all personnel in all branch duties. Familiar with executing all job duties. Experience with branch procedures and policies is significant. Excellence is demonstrated consistently and process improvements are contributed. Minimum Qualifications AA Degree or equivalent; 3.0 or higher GPA preferred MVR with little to no safety concerns within the past 3 years Experience Meeting the below KSAVs and Minimum 1 year working as a DD/WA/RS 2 for the Company, or Minimum 6 months working as a MIT for the Company, or Minimum 2 years working as an Assistant Retail Manager elsewhere Job-Specific Responsibilities Assist the branch manager in all aspects as well as deliver a high‑quality customer experience while increasing profitable sales of Company products and services. Creates and maintains promoters (raving fans) of clients, and team members. Completes all necessary administrative work to ensure safety of all branch personnel. Knowledgeable in all products carried and educates customers on products that serve their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services. Adaptable to provide executive‑level and service‑level sales presentations. Pursues and maintains preferred vendor status with clients. Obtains referrals from customers. Also able to successfully generate leads. Records in CRM daily activity/call reports concerning customer‑related activities for quotes, orders, and problems concerning customer/vendor relationships. Ensures the positive relationship is maintained while ensuring timely collection of payment for all orders. Delivers product and picks up used batteries, as well as maintain and replenish consignment products for customers. Plans efficient routes, ensures proper/accurate, staged, and safe stocking of vehicle. Assists in loading and unloading process. Assists retail customers and performs battery installations. Coordinates labor to ensure branch is orderly, safe, and clean. Performs inventory cycle counts and complete counts. Trains personnel on mastered job processes, techniques, and procedures. Maintains accurate documentation of all customer transactions. Compiles accurate reports. Coordinates regularly with supervisor to achieve targeted sales objectives. Values Empowered and Engaged Customer‑Centric Powerful Brands and Services Always Moving Forward One‑Team Environmental Health & Safety Benefits Medical, Dental, and Vision Robust voluntary benefits package PTO and paid holidays off Significant employee product discounts (up to 12% over cost!) #J-18808-Ljbffr