Assoc. Dir, Program Success Manager
$142.4k - $224.1kMSD Malaysia
- # Assoc. Dir, Program Success ManagerApplyremote type: Hybridlocations: USA - New Jersey - Rahway: USA - Pennsylvania - North Wales (Upper Gwynedd): USA - United States - United Statestime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 8, 2026 (13 days left to apply)job requisition id: R401346**Job Description**The **Program Success Manager** is responsible for enabling the successful measurement, tracking, reporting and communicating the value across DHH programs by ensuring strong alignment between ways of working, value management frameworks, and executive decision-making. This role operates externally to program teams and partners closely with senior leadership, sponsors, business leaders, and key partners to drive transparency, integration, and impact.**Key Responsibilities****Enterprise Value Alignment & Governance*** Ensure strong connection between DHH Ways of Working (WoW) and BIT value management practices, pulling through the enterprise and BIT value frameworks to top programs.* Escalate issues to the S&VM lead and appropriate governance committees when there are cross-program impact or high‐impact blockers requiring leadership attention.* Monitor progress of key programs owned by multiple teams, using governance forums and data to identify risks, dependencies, and bottlenecks early.**Program Integration & Insights*** Establish common standards for planning, funding, prioritization, and performance management across.* Define and track value cases and benefits realization; ensure that accountable owners in each function commit to and deliver against agreed targets.* Ensure integrated reporting across all top programs, synthesizing insights and framing them for discussion and decision-making with senior leadership teams and governance bodies.* Identify trends, risks, and opportunities across programs and elevate insights that inform enterprise‐level prioritization and action.**Continuous Improvement & Operating Model Enablement*** Identify process improvements and operating model enhancements that further enable value delivery across priority programs.* Act as a catalyst for improving how programs execute, measure, and communicate value at scale.**Executive Narrative & Communication*** Help craft compelling narratives for top programs that support and reinforce the broader DHH value story.* Identify and execute socialization and marketing initiatives that recognize and highlight the collective value delivered by top programs.**Stakeholder & Partner Engagement*** Enable and support engagements with key IT, operational, and business partners to ensure the successful delivery of S&VM outcomes and deliverables.* Serve as a trusted connector between program teams, enterprise stakeholders, and leadership forums.**People Leadership & Team Enablement*** Lead, coach, and develop Program Success Leads to ensure consistent execution of value management practices across programs.* Set clear expectations, performance objectives, and development plans for direct reports aligned to enterprise priorities.* Ensure consistency, quality, and integration of outputs produced by Program Success Leads across the program portfolio.* Foster a culture of collaboration, continuous improvement, and enterprise thinking within the Program Success team.**Required Qualifications*** Bachelor’s degree (B.S.) required* 5+ years of relevant work experience, including experience leading or overseeing **complex, enterprise‐level programs or portfolios*** Prior experience **managing and developing direct reports**, preferably in a matrixed or enterprise environment* Strong understanding of **enterprise value management, governance, and operating models*** Demonstrated ability to **synthesize complex information into concise, executive‐ready insights and narratives*** Proven **stakeholder management and cross‐functional collaboration** skills* Ability to operate effectively with **senior leadership visibility** and governance engagement**Preferred Qualifications*** Master’s degree preferred* Experience leading teams that support multiple programs or portfolios simultaneously* Prior exposure to enterprise governance forums, executive steering committees, or value review boards* Background in enterprise transformation, portfolio management, value realization, or operating model change* Familiarity with value management frameworks, OKRs, benefits realization, or performance measurement methodologies* Experience partnering closely with IT, business, and operational leaders in large, complex organizations* Demonstrated change leadership and ability to influence outcomes without direct authority**Core Competencies*** Enterprise thinking and systems perspective* Executive communication and influence* Analytical synthesis and insight generation* Governance and escalation judgment* Continuous improvement mindset**Success Measures*** Clear alignment of top programs to enterprise value frameworks* Timely identification and escalation of cross‐program risks and blockers* High‐quality, integrated reporting used in executive decision‐making* Strong leadership confidence in program‐level value narratives**Required Skills:**Capability Development, Change Management, Classroom Delivery, Client Counseling, Learning Design, Methodical Approach, Organizational Structures, Teaching**Preferred Skills:**Current Employees apply HERECurrent Contingent Workers apply HERE**US and Puerto Rico Residents Only:**Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA SupplementWe are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$142,400.00 - $224,100.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance**Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.**Employee Status:**Regular**Relocation:**No relocation**VISA Sponsorship:**No**Travel Requirements:**10%**Flexible Work Arrangements:**Hybrid**Shift:**Not Indicated**Valid Driving License:**No**Hazardous Material(s):**n/a**Job Posting End Date:**07/8/2026**\*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
- J-18808-Ljbffr MSD Malaysia
Vacancy posted 4 hours ago
Similar jobs that could be interesting for youBased on the Assoc. Dir, Program Success Manager in Rahway, NJ vacancy
- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...putting clients’ well-being first ◾Participate in incentive programs, team competitions, and leadership summits ◾At least 18 years...SuggestedFull time
Globe Life: Moore Organizations
Elizabeth, NJ1 day ago - High-level cross-initiative information architecture principles Guidelines for transactional data capture design Recommendations on standards, ontologies, and controlled vocabulary use Architecture decision log and issue register Conceptual and logical data models for ...Suggested
TechDigital Group
Rahway, NJ2 days ago - Customer Success Manager, Real Estate Manager/Visual Lease Iselin, NJ or Atlanta, GA CoStar Group (NASDAQ: CSGP) is a leading global provider... ..., tuition reimbursement, and an inter‑office exchange program. Comprehensive healthcare coverage: medical, vision, dental,...SuggestedWork at office
- Visual Lease seeks a Customer Success Manager in Woodbridge Township, NJ, or Atlanta, GA. The role involves fostering relationships with clients, ensuring they derive value from their services, and driving overall customer satisfaction. The ideal candidate should possess...Suggested
$74k - $80k
...services professional to join our Client Success team. You will be responsible for building... ...individual, have the ability to manage multiple priorities, excel in a deadline-... ...participate in the company sponsored benefit programs, including the following within the first...SuggestedFull timePart timeWorldwideFlexible hoursWebMD
Newark, NJ4 days ago$61.6k - $88k
POSITION SUMMARY Fraud Program Manager is accountable for end-to-end fraud risk strategy and fraud performance for the Debit Card program... ...and roadmap, setting detection and prevention priorities and success metrics; optimize performance across fraud loss, approval rate...Work experience placementWork at officeLocal areaFlexible hours- ...Channel Inside Sales & Program Manager At Ansell, we stay two steps ahead of workplace risk to deliver innovative safety solutions that enhance people's quality of life. As a global leader in protection solutions, we design and develop a wide range of products including...Temporary workWork at officeLocal area
$84k - $90k
...services professional to join our Client Success team. You will be responsible for building... ...our team members aren’t just expected to manage tasks; you are empowered to redefine how... ...participate in the company sponsored benefit programs, including the following within the first...Full timePart timeWorldwideFlexible hours- ...professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the BENELUX...Remote job
- ...an experienced client services professional to join its Client Success team in Newark, NJ. You will be responsible for building... ...needs. The ideal candidate will have at least 5 years in Account Management or Client Service, preferably within digital and healthcare settings...
$23 - $28.75 per hour
...Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the... ...productivity, and attendance. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the...Hourly payWorldwideShift work- A leading financial institution in Port Reading is seeking a Service Excellence Manager I to oversee branch operations and ensure outstanding customer service. This role involves managing staff, achieving sales goals, and participating in community events. The ideal candidate...Full time
- Position Overview As a Partner & Customer Success Manager, you will work directly with our restaurant users, becoming a product expert on Stream, as well as playing a crucial role in launching, managing and nurturing relationships with our technical partners (i.e. Point...Remote workFlexible hours
- IQVIA is seeking a skilled individual for a role focused on call center management in New Providence, New Jersey. You will be responsible for overseeing daily workflows, managing staff schedules, and ensuring quality service as the primary point of contact for clients....
- Overview The Sustainability Program Manager is the central point of contact for sustainable waste processing solutions for the company. This person is responsible for developing and maintaining a network of internal operations and external partnerships focused on sustainable...
- ...Group for our industry-leading growth. Our success is grounded in strong leadership, a... ...Responsibilities as the Industrial Hygiene & EHS Program Lead: Handle a diverse portfolio of... ...lead practitioner with experience managing multiple projects throughout the Mid-Atlantic...Temporary workFor subcontractor
$65k
We are currently seeking a Full Time Program Manager to work in our Adult Protective Services Program . The Adult Protective Services program provides in-home assessment, advocacy, and case management services to abused, neglected and exploited older and disabled adults...Full timeContract workFlexible hours- A community-focused nonprofit organization in Cranford, NJ is seeking a Full Time Program Manager for the Adult Protective Services Program. This role involves supervising services, ensuring compliance with program standards, and working closely with older adults to deliver...Full time
$90k - $100k
...address the unique needs of senior living communities, and their residents, in several significant ways. As the Senior Living Program Manager, you will be a dynamic influencer managing solutions for communities and their residents throughout our unique continuum of care...Local area- At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities...Full time
T-Mobile
Elizabeth, NJ13 hours ago - ...Program Manager All qualified resumes will be responded to in 24hrs or less. This is a direct position with a full benefits package. Responsibilities Financial Controls – ensuring programs performed within specific program award budgets Schedule Controls – maintaining...Contract work
Associates Systems LLC
Springfield, NJ4 days ago - ...Kelly Science and Clinical FSP is currently seeking a Program Manager for a long-term engagement in the US with one of our Global Medical Device clients. This person will join our Kelly FSP (Functional Service Provider) division, a managed solution provider and business...Full timeWork at office
Vita Global Sciences, a Kelly Company
New Brunswick, NJ3 days ago $140k - $175k
...SR. Program Manager Financial Controls: Assure programs are performed within specific program award budgets. Leadership: Responsible for leading a team of Program Managers. Schedule Controls: Ensure on-time contract performance with appropriate resource allocation to meet...Contract workLocal areaAssociates Systems LLC
Springfield, NJ3 days ago- ...relationships with both internal and external relationships. Program Manager Will Have Financial Controls - assuring Programs are performed... ...face of Valcor to our customer. Other important elements for success are a clear understanding of business, accounting procedures,...Contract workLocal area
Valcor Engineering Corporation
Springfield, NJ4 days ago $90k - $110k
...for an accommodation or an alternative application process. Program Manager Full Time Edison - NJ Edison - HCS, Edison, NJ, US 3 days ago... ...manufacturers, ensuring performance against KPIs and successful program execution. In addition, this position oversees trade...Ongoing contractFull timeContract workTemporary workWork at officeKabaFusion
Edison, NJ3 days ago- Credit, Political Risk & Surety Program Manager Job Category : Director Requisition Number : CREDI001651 Full-Time On-site Locations... ...long-term portfolio performance across UK and US markets. The successful candidate will bring deep experience in structured credit,...Full timeContract workTemporary workWork visa
- ...Xoriant Corporation in Edison, NJ is seeking applications for the following position: Job Title : Sr. Program Manager Location: Xoriant Corporation, Suite #720, 343 Thornall Street, Edison, NJ 08837 Job Duties Responsible for leading digital transformation teams to design...Relocation
Xoriant
Edison, NJ1 day ago - ...Experience required: Excellent communication skills Extensive Experience in: Planning and tracking and delivering large programs (50+ people) Managing client communication & relationship Experience in managing Agile projects managing onsite/offshore teams Minimum...
TechDigital Group
Newark, NJ3 days ago - ...Position Details Program Manager – Crisis Receiving Stabilization Center (CRSC) Rutgers University Behavioral Health Care (UBHC) – Newark... ...Screening All offers of employment are contingent upon successful completion of pre‑employment screenings. Immunization Requirements...Seasonal work
Rutgers University
Newark, NJ3 days ago - ...Position Details Recruitment/Posting Title: Program Manager Job Category: Staff & Executive - Healthcare Department: UBHC - PH Adult Cherry... ...Screenings All offers of employment are contingent upon successful completion of all pre‑employment screenings. Immunization Requirements...Seasonal work
Rutgers University
New Brunswick, NJ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assoc. Dir, Program Success Manager. Be the first to apply!
Related searches