Front Desk Reception

Job Description

Job Description

The Front Desk Reception role is integral to maintaining smooth operations and a positive first impression at our office. As part of a small team of 7 individuals, you will be the primary point of contact for visitors and callers, providing efficient customer support and handling essential administrative tasks while reporting directly to the Office Manager. This position requires excellent communication and organizational skills and involves using standard office software with no travel requirements. We are Mcdonalds. This position is for our Franchise corporate office.

Responsibilities

• Handle incoming phone calls professionally and efficiently
• Resolve customer complaints to ensure satisfaction
• Manage mail distribution and handling
• Provide excellent customer support to visitors and clients
• Fed Ex Shipping
• Packaging for our stores

Preferred Qualifications

• 1+ years of customer service experience
• Strong communication skills
• Proficient in data entry and scheduling
• Effective problem-solving abilities
• Teamwork and collaboration skills
• Good time management practices