Customer Success Coordinator
Virtual Vocations Inc
Providing support for patient scheduling and inquiries, the full-time remote Customer Success Coordinator III will conduct outreach calls, assist patients with pre and post-visit needs, and document interactions effectively in a CRM or EMR. Key responsibilities Conduct outreach calls to schedule patients for healthcare appointments Answer inbound calls and assist patients with their support needs Document interactions in a CRM or EMR and verify insurance information Required qualifications High school diploma or GED Experience in a call center or phone-based sales/support team Fluency in both English and Spanish Basic knowledge of standard applications (Outlook, Excel, Word, etc.) Outstanding organizational and multitasking abilities Virtual Vocations Inc
Vacancy posted 4 days ago
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