Inside Sales Account Manager

Job Description: Inside Sales Manager – Eufora International Position Title: Inside Sales Manager Reports to: EVP Sales Job Type: Full-time, onsite Direct Reports: Sales Development Representatives (SDRs) About Eufora Founded in 1997, Eufora is a leading premium hair care and body care brand best known for delivering exceptional products crafted with the highest quality ingredients. Specializing in solutions for the salon professional industry and discerning consumers, Eufora has earned a reputation for innovation, performance, and a commitment to environmental responsibility. Beyond its product offerings, Eufora sets itself apart by providing advanced, transformative, and innovative educational programs that help professionals hone their skills, grow their businesses, and stay on top of industry trends. Through a combination of premium products and world-class education, Eufora is dedicated to inspiring creativity and elevating the professional beauty industry. Company Overview Eufora Int'l has been a leading provider of innovative products for the salon industry and consumers since 1997. The company is now expanding into Spas, Med Spas, and wellness-related businesses. Eufora is dedicated to enhancing the client experience through high-quality, effective solutions and personalized support, and is passionate about helping industry professionals deliver memorable experiences for their clients. Position Overview The Inside Sales Manager will build, lead, and grow Eufora's inside sales function as the company expands. This role owns the inside sales pipeline from first contact to closed account, building and coaching a team of SDRs while personally managing key opportunities. The ideal candidate is a hands-on leader who combines strong sales instincts with a disciplined, data-driven approach to pipeline management. They will set targets, refine the sales process, and turn new relationships into lasting, revenue-generating partnerships.In addition, they will service Eufora Studio and smaller accounts, enabling the outside sales team to focus on the ideal Eufora customer. Key Responsibilities Team Leadership: Recruit, hire, onboard, and train SDRs. Provide ongoing coaching through call reviews, role-play, and one-on-one meetings. Set clear individual and team goals for activity, appointments, and revenue, and hold the team accountable. Pipeline Management and Forecasting: Own the inside sales pipeline for spas and single-operator businesses. Produce accurate weekly and monthly sales forecasts and reports for the EVP Sales. Track key metrics such as call volume, conversion rates, deal size, and sales cycle length. Sales Execution: Personally manage and close high-value or strategic accounts. Conduct virtual product presentations and demos tailored to each prospect's needs. Negotiate pricing, opening orders, and terms within approved guidelines. Sales Process and CRM: Design and refine outreach cadences, call scripts, email templates, and qualification criteria. Ensure all lead and account data is accurate and up to date in the CRM system. Identify and implement tools and process improvements that increase team productivity. Account Growth and Retention: Ensure smooth handoff of new accounts to onboarding and education teams. Drive reorders, upsells, and cross-sells of hair care, body care, and education programs. Market Insight: Share prospect and customer feedback with leadership to shape positioning and product strategy. Collaboration: Partner with marketing to plan targeted campaigns and improve lead quality. Work with education and customer service teams to deliver a seamless client experience. Lead regular sales team meetings and participate in leadership meetings. Qualifications A bachelor's degree in business, marketing, or a related field, or equivalent experience. 5+ years of B2B sales experience, including at least 2 years leading or coaching an inside sales or SDR team, ideally within the spa, salon, or wellness industries. A proven track record of meeting or exceeding team and individual revenue targets. Strong coaching and leadership skills, with the ability to motivate a team and develop talent. Excellent verbal and written communication skills, including confident phone and virtual presentation abilities. Analytical mindset, with experience building forecasts and using sales metrics to drive decisions. Advanced proficiency with CRM software and sales tools (e.g., Salesforce, HubSpot, LinkedIn Sales Navigator). Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. A passion for the salon, spa and wellness industry, with a desire to help businesses succeed. #J-18808-Ljbffr