Dept. Assistant - AUS Clinic Front Desk - M. Kennedy [Work Study]

Antioch Community Counseling and Psychology Clinic Front Desk Position

The Antioch Community Counseling and Psychology Clinic is looking for a work study student to fill a Clinic front desk position starting in the Summer '25 quarter. Training for this position would start as soon as possible. The Clinic staff hours are Monday - Thursday 9:30am - 7pm and Friday 9:30am - 5pm. Shifts are generally 4-5 hours long. Responsibilities include: Monitoring the Clinic voicemail and email. Calling clients to take payments via phone. Answering or referring inquiries to the appropriate staff. Intake processing via phone or email of new clients including scheduling appointments. Maintaining client accounts by obtaining, recording, and updating personal and financial information. Protecting client rights by maintaining the confidentiality of personal and financial information. Assisting student therapists with Clinic procedures. Other projects as assigned by the Clinic coordinator.

Qualifications: Prior administrative and customer service experience preferred. Familiarity with MS Office and Google sheets. Strong communication skills.