REMOTE Customer Service Team Manager

AO Globe Life is seeking motivated professionals to join our remote team and support veterans and their families in understanding supplemental benefit options. This fully remote opportunity allows you to work from home while making a meaningful impact by helping families access important coverage options.

In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options.

Key Duties

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual benefit consultations via Zoom

• Explain available life, accident, and supplemental coverage options clearly and professionally

• Maintain organized digital records and follow-up communications

• Provide support to clients after enrollment as needed

What We Offer

• 100% remote work environment

• Flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Weekly pay via direct deposit

• Full training and licensing support

• Opportunities for professional development and advancement

• Supportive team environment focused on collaboration and service

Requirements

• Must be legally authorized to work in the United States

• Windows-based laptop or desktop computer with a functioning webcam

• Reliable internet connection

• Strong communication and interpersonal skills

About AO Globe Life

AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, the organization focuses on providing meaningful career opportunities while helping families protect their financial futures.

Interested?

Apply today to learn more about joining a remote team where you can grow professionally while helping families access important benefits.