Intake Coordinator (Remote)

Position Title: Intake Counselor (Evenings)

Department: Center for Resiliency and Wellness

Job Location: Remote

Job Status: Part-Time

Availability: Monday-Friday, 5:00PM-9:00PM EST

Requirements: LCSW/LMHC


About Greenwich House

Founded in 1902 as a settlement house to help New York's increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences.

Position Summary

Responsible for managing new intakes starting with the referral and ending with admission decision. Must be able to engage patients across the life span. Engage community partners in making referrals. This position is fully remote, part-time

Responsibilities
• Ensure all intake assessments and screenings are completed, and an admission decision is made within 30 days of the referral.
• Perform crisis intakes and admissions at first contact.
• Assess the patient's appropriateness for admission and manage the scheduling of all pre-admission appointments; make referrals for individuals needing different level of care and maintain waitlist.
• Submit intake availabilities on Zocdoc
• For patients on a waitlist for individual counseling, ensure they are enrolled for group counseling, case management and or peer services in the interim.
• Make initial case assignments based on patient need, and provider skills and availability.
• Ensure high risk designation, and safety plans are completed as part of admission for applicable patients.
• Complete reports specific to intake for grants are completed in a timely fashion.
• Complete all required documentation concurrently in a timely manner in the agencies EHR, including but not limited to patient demographics, emergency contacts, other provider and medications currently taken, assessments, notes, treatment and safety plans.
• Meet productivity benchmarks and ensure those staff that report to you do the same.
• Serve as liaison and advocate with other agencies.
• Outreach in the community and develop referral partnerships.
• Serve as a member of the senior leadership team within the clinic
• Use time efficiently and personally well organized.
• Perform other tasks and special projects as assigned by the direct supervisor.

Qualifications
• LCSW or LMHC and preferably one to two years' experience.
• Strong commitment in ongoing learning and training in the areas of abuse, domestic violence, child welfare, SUD and modalities of treatment.
• Effective written, verbal, organizational, interpersonal skills and computer literacy required plus knowledge of evidenced-based practices.
• Must have clinical skills, including ability to assess individuals for proper treatment and evidence of trauma and crisis.
• Must be able to establish priorities and a course of action for handling multiple tasks.

Reasonable Accommodations Statement

To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties.

Equal Employment Opportunity

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee's actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran's status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit