Receptionist

Receptionist Front Desk | Customer-Facing Role | Career Growth Opportunity Krause Auto Group Be the First Impression That Sets the Tone for the Entire Dealership Experience Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience. For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department. With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, Nissan McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities. Why You’ll Love It Here * Free health insurance option available * 401(k) with company match * HSA company contributions * Dental & vision insurance available * Paid vacation, PTO, and holidays * Career advancement opportunities—we promote from within * Employee discounts on vehicles, parts & service * Family-owned and operated culture * Long-term career stability * Supportive and team-oriented environment What You’ll Do As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience. * Answer incoming dealership calls in a professional and friendly manner * Greet and welcome customers and direct them to the appropriate department * Notify sales or service staff when customers arrive and ensure proper introductions * Assist in scheduling and confirming sales appointments * Support sales and internal teams with communication and coordination * Maintain a professional and positive presence at all times * Type memos, correspondence, reports, and other documents as needed * Provide general administrative and front desk support * Assist with additional tasks as assigned by management What You Bring * Strong communication and active listening skills * Outgoing, positive, and professional personality * Ability to multitask in a fast-paced environment * Punctual, reliable, and detail-oriented work ethic * Professional appearance and customer-first mindset * Willingness to learn and grow within the organization Requirements: * Valid driver’s license with a clean driving record Why Krause Auto Group? * Over 30 years of automotive success * Family-owned and operated organization * Promote-from-within culture with real advancement opportunities * Supportive leadership team focused on employee success * Opportunity to grow within a multi-brand luxury and mainstream automotive group Our Commitment to You Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.