Accounts Receivable Analyst

Accounts Receivable Analyst Department: Finance Employment Type: Full Time Location: Fort Wayne Office Reporting To: Accounts Receivable Manager Description At BW Fusion, we're not just growing crops. We're changing the way agriculture grows. Through data, technology, agronomy, and innovation, we help growers increase profitability today while building sustainability for tomorrow. Behind that mission is a team of dedicated employees, and our Accounts Receivable Analyst plays a vital role in supporting the financial health of our business by ensuring accurate billing, timely collections, and exceptional customer service. If you are detail-oriented, organized, and enjoy working with customers and internal teams to keep billing, collections, and cash application processes running smoothly, we'd love to meet you. We’re looking for an Accounts Receivable (AR) Analyst to join our Finance team. This role plays a key part in keeping our billing, collections, and cash application processes running smoothly. You’ll collaborate across departments, partner with customers, and help ensure strong financial discipline throughout the organization. This position provides the opportunity to strengthen your accounts receivable experience while contributing to financial processes that directly impact company performance. The ideal candidate is dependable, accurate, and professional in all communications, with the ability to manage multiple priorities, meet deadlines, and provide excellent customer service. Key Responsibilities Accounts Receivable & Billing Prepare and issue accurate and timely customer invoices in accordance with contractual terms. Review billing data for completeness and accuracy; coordinate with internal teams to resolve discrepancies. Maintain customer account information to support accurate billing and collections. Assist in monitoring invoice delivery and follow up as needed to confirm receipt. Support evaluation of credit risk for new and existing customer accounts. Collections Conduct routine collection activities to support timely payment of outstanding invoices. Communicate with customers via phone and email regarding past due balances. Research and assist in resolving payment disputes, short payments, and unapplied cash. Escalate delinquent accounts to the AR Manager, as appropriate. Maintain thorough documentation of collection communications and account status. Support analysis of collection performance and aging trends. Cash Application Apply incoming payments accurately and in a timely manner. Research and resolve unidentified or misapplied payments. Assist with reconciling customer accounts and supporting AR subledger to general ledger reconciliations. Cross-Functional Communication Partner with Sales, Operations, and other departments to address billing and payment issues. Clearly explain account balances, payment terms, and billing details to customers and internal stakeholders. Maintain professionalism and composure when handling difficult conversations. Communicate financial information in a way that is understandable to individuals with varying levels of financial literacy. Skills, Knowledge and Expertise Required Minimum 2-4 years of experience in Accounts Receivable, billing, or collections. Intermediate proficiency in Microsoft Excel. Strong attention to detail and organizational skills. Strong analytical, reconciliation, and problem-solving skills. Ability to manage competing priorities and follow through on assigned tasks. Clear and professional communication skills suitable for collections and internal coordination. Preferred Associate’s or Bachelor's degree in Accounting, Finance, or related field is preferred; equivalent accounts receivable, billing, or collections experience may be considered. Experience with NetSuite ERP. Physical Requirements Ability to sit, stand, and work at a computer for extended periods. Occasionally lift and carry items weighing up to 10 pounds. Benefits Comprehensive Medical Benefits with FSA/HSA Options Supplemental Insurance (Disability, Accident, Critical Illness, Hospital Indemnity) Company-Paid Life Insurance 401(k) with Company Match PTO & Paid Holidays Maternity Leave #J-18808-Ljbffr