Business Development Representative

Job Description

Job Description

Who We Are

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day.

At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. 

Position Summary

OHS is hiring a Business Development Representative to help drive pipeline growth and create new partnership opportunities in a highly visible, career-building role. This is an excellent opportunity for a motivated seller who enjoys prospecting, opening doors, and building relationships in a dynamic B2B environment. No utility or government experience is required. We welcome candidates from a range of business development, sales, recruiting, account management, and other customer-facing backgrounds who bring curiosity, resilience, and strong communication skills.

In this role, you’ll partner closely with senior business development leaders, develop consultative selling skills, and help support long-term revenue growth by identifying and engaging high-potential partners.

Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required.

Responsibilities include but are not limited to:

• Own outbound prospecting efforts across a defined account list, identifying and engaging prospective partners through thoughtful, targeted outreach.
• Research organizations, stakeholders, and market dynamics to uncover business needs and identify high-potential opportunities.
• Execute high-volume, multi-channel outreach across phone, email, LinkedIn, and other prospecting tools to generate interest and start meaningful conversations.
• Craft personalized messaging that clearly connects OHS solutions to prospect priorities and business goals.
• Schedule qualified meetings for Business Development Directors and provide clear context to support productive follow-up discussions.
• Maintain accurate records of outreach activity, engagement, and pipeline progression in CRM systems such as Salesforce.
• Collaborate closely with Business Development Directors on account strategy, opportunity development, and next steps.
• Track performance against key activity and pipeline metrics, including outreach volume, meetings booked, and opportunities influenced.

We're Excited if this is You!

Experience and Qualifications of the Role:

• 2-4 years of experience in sales, business development, recruiting, account management, or a related customer-facing role.
• Demonstrated ability to communicate effectively, conduct research, and engage prospects through phone, email, and LinkedIn.
• Interest or experience in outbound prospecting, pipeline generation, and business development.
• Experience in B2B, partnerships, or regulated industries such as utilities or municipalities is a plus, but utility or government experience is not required.
• Familiarity with CRM systems and prospecting tools is preferred.
• A resilient, coachable mindset and a desire to grow into a business development or sales leadership role.

Computer Skills Needed to Perform the Job:

• Comfort using CRM systems such as Salesforce, or the ability to learn new systems quickly.
• Confidence using LinkedIn and other online tools for research and prospecting.
• Proficiency in Microsoft Office Suite or Google Workspace.
• Ability to manage email, scheduling, and outreach workflows effectively.
• Exposure to or interest in learning sales tools such as LinkedIn Sales Navigator, ZoomInfo, Outreach, or similar platforms.

Education

• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
• Recent graduates with relevant internships or exposure to sales, business development, or customer-facing roles are encouraged to apply.

Certificates, Licenses, and Registrations

• N/A

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing.  The base pay range for this position is $68,720 - $111,250 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies :

Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks.

Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Organizing - Can marshall resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.