Receptionist /Appointment Coordinator
Northern Metropolitan Center
Job Description
Job Description
Receptionist/Appointment Coordinator
Join Our Team at Northern Metropolitan in Monsey, NY!
We are seeking a highly organized and detail-oriented Receptionist/Appointment Coordinator to join our team at Northern Metropolitan in Monsey, NY. As a key member of our front desk team, you will play a crucial role in ensuring a seamless patient experience, providing exceptional customer service, and maintaining a high level of efficiency in our medical office.
Responsibilities:
• Greet patients and visitors in a professional and courteous manner, addressing their needs and concerns
• Manage patient appointments, including scheduling, rescheduling, and canceling
• Answer and direct phone calls, responding to inquiries and providing information to patients and healthcare providers
• Maintain accurate and up-to-date patient records, including demographic and appointment information
• Prepare and distribute medical records, test results, and other documents
• Assist with front desk duties, such as checking patients in and out, handling paperwork, and processing payments
• Ensure a clean and organized reception area, maintaining a high level of professionalism and attention to detail
• Collaborate with other team members to ensure a smooth and efficient patient flow
• Perform other administrative tasks as needed to support the medical office
Requirements:
Strong communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and colleagues
Proficiency in electronic medical records and scheduling software; ability to learn new systems quickly
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Ability to maintain confidentiality and handle sensitive information with discretion
$20 - $25 per hour
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