Business Associate

Monday–Friday, 8:00 AM–4:30 PM with a 30‑minute unpaid lunch.

CONTRACT DURATION

8‑week temporary assignment with the possibility of extension.

REQUIRED QUALIFICATIONS

High School Diploma or equivalent required. Associate’s degree preferred.

EXPERIENCE

Minimum one (1) year of experience in a medical office or outpatient clinic performing front desk, patient registration, scheduling, or administrative duties required. Experience working in a fast‑paced healthcare environment preferred.

TECHNICAL SKILLS

Experience using an Electronic Medical Record (EMR) system required. Athena EMR experience strongly preferred. Proficiency with Microsoft Office applications (Outlook, Word, and Excel) preferred.

PREFERRED QUALIFICATIONS

Previous experience in a geriatrics or specialty physician practice. Experience verifying insurance benefits. Experience working with high patient volumes.

OTHER REQUIREMENTS

Strong verbal and written communication skills. Ability to multitask and prioritize responsibilities in a fast‑paced medical office. Ability to manage multiple phone lines while assisting patients at the front desk. Strong organizational skills and attention to detail. Professional demeanor with the ability to interact effectively with patients, providers, and staff. Ability to maintain patient confidentiality and adhere to HIPAA guidelines. Ability to work collaboratively as part of a healthcare team.

KEY RESPONSIBILITIES

Perform a variety of front desk activities supporting the practice and professional staff. Register patients and complete patient check‑in and check‑out. Welcome patients and provide exceptional customer service. Answer and route incoming telephone calls while taking accurate messages. Schedule patient appointments and assist with appointment‑related inquiries as needed. Verify, update, and maintain patient demographic and insurance information. Scan, upload, and maintain patient documentation within the Electronic Medical Record (EMR). Support billing, insurance verification, and other front office administrative functions as directed. Maintain accurate patient records while ensuring confidentiality and HIPAA compliance. Follow established office procedures and safe visit protocols. Collaborate with providers and office staff to ensure efficient workflow and a positive patient experience. Perform additional administrative duties as assigned by the Practice Manager or Supervisor. #J-18808-Ljbffr Pride Health