Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to join a team in Lititz, PA in a contract capacity with the potential for a permanent role. This position supports daily order administration, shipment coordination, and data management while helping ensure information is accurate and up to date across business processes. The ideal candidate is organized, responsive, and comfortable working with order systems, Excel-based reporting, and cross-functional communication.

Responsibilities:

• Enter customer purchase details into an database and help maintain accurate order records throughout the process.

• Assist Account Managers by handling administrative tasks related to order processing and customer support activities.

• Maintain website for accurate pricing and product listings, making updates when necessary.

• Pull data and prepare reports via Excel to support operational tracking and business analysis.

• Use Excel to sort, validate, and analyze data (proficiency with Pivot Tables & VLOOKUPs)

• Produce product labels and assemble related documentation required for orders and shipments.

• Monitor outgoing shipments, investigate delivery issues, and share timely status updates with internal stakeholders.

• Verify order details for completeness and accuracy while coordinating with other departments to resolve discrepancies.

• Provide general administrative support, including responding to inbound inquiries and assisting with office-related tasks as needed.

• Prior experience in an administrative support, office coordination, or order entry role.

• Ability to manage high-volume data entry with strong accuracy and attention to detail.

• Proficiency in Microsoft Excel, with the ability to organize data and create reports efficiently.

• Experience using Excel functions such as PivotTables and VLOOKUPs is preferred.

• Strong communication skills for working with internal teams and responding to inbound calls or inquiries.

• Comfortable tracking orders, shipments, and related documentation in a fast-paced environment.

• Ability to prioritize multiple tasks, stay organized, and meet deadlines with minimal supervision.