Customer Service Representative

Description

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Customer Service Representative

Contract: Jacksonville , Florida, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 370148

End Date: 2026-08-01
Days Left: 28 days, 3 hours left

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Job Details:

Title: Customer Service Representative

Client: Banking

Location: Onsite at Pennington NJ / Jacksonville FL / Chandler AZ

Duration: 12 months of contract | (Based upon performance, could be possibility of extension or hire)

Pay Range: $20/hr - $21/Hr.

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Position Overview:

Department- 401K
Retirement and Benefits support participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.

Requried skills-

• Requirement of 2 or more years of customer service experience and below skills.
• Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
• Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
• Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
• Positive attitude that embracing coaching as an opportunity to improvement in current role
• Ability to handle confidential matters and sensitive information in a responsible manner.
• Ambitious and self-motivating

Job Requirement

• customer service
• CSR
• call center
• calls
• inbound call
• outbound call

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Ayushi Gupta
• View email address on click.appcast.io

Apply Now