Human Resources Generalist

Position Summary

The Human Resource Generalist is responsible for supporting human resource functions for highly-specialized residential treatment centers. Duties include recruitment, on-boarding/off-boarding, reporting, supporting training and development, employee engagement, performance management, orientation and onboarding, as well as regulatory compliance with state licensure and accrediting bodies. The Human Resource Generalist provides internal customer service providing information to employees, interns, and contractors regarding HR policies and procedures.

Relationships and Contacts

Within the organization: Initiates and maintains frequent and close working relationships with all employees throughout the facility, HR team members throughout the company, facility and network leadership team members.

Outside the organization : Initiates and maintains frequent and close working relationships with applicants, Colleges/Universities, and human resource vendors.

Position Responsibilities

Essential Responsibilities

1. Assists with implementation and administration of human resource related initiatives under the direction of the executive leadership.
2. Consistently models and champions core values and service standards, treatment philosophy and 5-star service.
3. Acts as the primary point of internal customer service for facility employees related to performance management, HRIS, LMS, and benefits access.
4. Supports employees and leaders with performance management and employee relations matters in a neutral and unbiased manner.
5. Responds to inquiries in a timely manner, escalating items through appropriate channels as necessary.
6. Maintains accurate and confidential personnel records ensuring compliance with legal and regulatory requirements.
7. Assists with maintaining HRIS ensuring accuracy and integrity of data and compiles reports from database, as needed.
8. Coordinates and facilitates new employee/intern orientation and onboarding processes, ensuring the process is welcoming of new hires, intentionally designed, and effectively promoted as necessary.
9. Supports leaders in the timely completion of initial and annual performance and competency reviews.
10. Assists with benefits administration to include reporting, enrollments, terminations and coordinating open enrollment meetings/information.
11. Maintains the payroll change sheet ensuring a high degree of accuracy.
12. Maintains organizational charts and position control documents.
13. Enrolls new employees in Relias and assists with the reporting and compliance process.
14. Monitors dates for compliance with competency assessment dates, certifications, license, etc.
15. Processes retirement plan enrollments and terminations.
16. Conducts recruitment efforts utilizing applicant tracking system, places internal and external job announcements, as needed.
17. Collaborates with hiring managers, anticipates, and responds to staffing needs ensuring operations and client services are always maintained through efficient and proactive recruiting.
18. Collaborates with the Compliance Director to ensure all training and development plans/activities meet compliance/accreditation needs while positively contributing to employee development.
19. Ensures all policies are up to date and meet all program needs and regulatory requirements.

Additional Responsibilities

1. Assists with the maintenance, creation, and distribution of HR related forms and communications.
2. Regularly updates knowledge of state and federal employment law.
3. Attends meetings as requested.
4. Performs other related duties as assigned.

Minimum Requirements

Education and Experience

Position requires a Bachelor's or equivalent in a related field and 3+ years' experience in Human Resources or related field. PHR preferred.

Physical Requirements

• While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors.
• Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time.
• While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste or smell.
• Ability to move 25 pounds.

Other Requirements

• Position requires incumbent to have a valid driver's license and acceptable driving record.
• Successful completion of Criminal Background Check.
• Clearance of TB test, and any other mandatory state/federal requirements.

Skill Competencies

• Navigates the organization and accomplishes HR goals, creates alignment to organization's strategic direction and culture, leads and promotes change, manages the implementation/execution of HR initiatives, promotes HR function as key business partner. Models Core Values.
• Maintains high levels of personal and professional integrity, acts as an ethical agent within the organization, promotes core values of integrity and accountability throughout the organization.
• Creates and maintains a network of internal and external professional contacts, builds and maintains relationships, works as an effective member of the organization, manages conflict while supporting the organization.
• Effectively crafts and delivers concise and informative written and verbal communications, listens to and addresses the concerns of others, appropriately translates information throughout various levels of the organization while exercising a high level of discretion/judgement, models effective communication to others throughout the organization.

• Values and considers the perspectives and backgrounds of all customers, interacts with others in a culturally competent context, promotes a culture and practices that promote diversity, equity, inclusion and belonging.
• Works with internal stakeholders to evaluate challenges and identify opportunities/solutions, builds ongoing support for HR solutions to meet the changing needs of the organization and customers.
• Demonstrates an understanding and alignment with the organization's operations and business/growth objectives, to include competitive external environment; applies business tools and analysis to inform HR initiatives in alignment with the overall strategic direction of the organization.
• Collects and analyzes data to interpret and promote findings that elevate HR initiatives in support of organizational strategic objectives, utilizes data to inform business decisions and recommendations.

Aster Springs provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Aster Springs reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodation may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."


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