Revenue Cycle Management (RCM) Associate

Description

Why You'll Love this RCM Associate Job!

Alongside ABA is an Applied Behavior Analysis (ABA) intervention provider for individuals with developmental delays. We are dedicated to serving our community with quality intervention practices. Be part of a team of professionals dedicated to making a difference in the lives of others. At Alongside, we believe our success begins with our staff!

Our Revenue Cycle Management (RCM) Associate will manage the billing process for our ABA services, ensuring accuracy and compliance with relevant regulations and payer requirements. The ideal candidate will have experience in medical billing and a strong understanding of insurance verification and claims processing.

Pay: $25 - $28 / hour

Availability: Monday-Friday from 9:00am to 5:30pm (Hybrid - Schedule TBD with Hiring Team)

At Alongside, your work strengthens families and futures—turning everyday challenges into lasting breakthroughs that families carry forward. You are supported at every step by people who show up, stand beside one another, and build trust, belonging, and connection that reach beyond the workplace. Growth comes through learning that isn’t left to chance, with meaningful experiences, skill building, feedback, mentorship, and leadership development thoughtfully woven into every role. Every voice matters, every contribution creates impact, and each person is equipped to thrive.

Responsibilities

• Manage the billing processes for ABA therapy services provided to school districts and home clients, ensuring accuracy in claims submission, adherence to insurance and funding requirements, and timely invoicing.
• Prepare and submit accurate claims for ABA service to insurance companies and other payers in a timely manner.
• Verify insurance coverage and benefits for new and existing clients.
• Follow up on outstanding claims, investigate denials, and resolve billing discrepancies.
• Reconcile patient accounts, process payments, and generate billing reports.
• Maintain up-to-date knowledge of insurance policies, regulations, and billing codes related to ABA services.
• Collaborate with clinical staff to ensure proper documentation for billing purposes.
• Provide excellent customer service to clients regarding billing inquiries and account statuses.
• Ensure compliance with HIPAA and other relevant laws and regulations.

This job description is not intended to be all-inclusive. Additional responsibilities may be assigned by leadership to adapt to the needs of the organization and to support professional growth.

Requirements

Skills & Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree in Business, Finance, or a related field preferred.
• Minimum of 2 years' experience in medical billing, preferably in an ABA or healthcare setting.
• Proficiency in billing software and electronic health record (EHR) systems.
• Strong understanding of insurance verification, claims processing, and denial management.
• Excellent attention to detail, organizational, and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.

Preferred Skills

• Certification in medical billing or coding.
• Experience in ABA-specific billing codes and practices.
• Knowledge of payer requirements and industry regulations.

Alongside is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, age, gender, national origin, disability or veteran status or disability, as well as other classifications protected by applicable state or local laws.