Mortgage Loan Officer Assistant

Description

Advanced Loan Partner (LP2)

Burnham Mortgage Group | New American Funding

Remote • Full-Time

Are you looking to work alongside mortgage industry leaders who will help you grow your career?

We're looking for a full-time Loan Officer Assistant to help our applicants get mortgage-ready and support them throughout the loan process. The LOA/Loan Partner accurately prequalifies home loan applications, issues and manages quality pre-approval letters, and oversees the success of every loan in the committed pipeline.

The LP2 works cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while delivering an outstanding experience from application to close. Success in this role requires a strong command of the 4 C's of underwriting-cash, credit, capacity (income), and collateral-along with excellent communication skills and the resourcefulness to solve problems before they become obstacles.

If you're an organized, detail-oriented professional driven to succeed-and you want to join a team that empowers employees, clients, and partners to reach their goals-we want to hear from you.

Core Responsibilities & Key Measurements

Pre-Application

• Contact all borrower(s) within 24 hours of an Initial Loan Consultation Request
• Review cash, credit, and capacity (income) qualifications for all borrowers

Pre-Approve

• Accurately pre-approve all eligible borrowers
• Handle payment-scenario requests and accurately estimate closing-cost scenarios
• Proactively contact pre-approved buyers
• Communicate effectively with Realtor partners

Pipeline

• Onboard all newly received contracts for Rate Lock Consultation
• Submit loan applications to the Disclosure team when ready
• Grow to execute weekly borrower and Realtor updates and pre-closing funding calls
• Ensure 95%+ of loans close on time with daily check-ins to address choke points
• Resolve 95%+ of loan issues before escalating to the Loan Officer

Compensation

• Base salary range: $55,000-65,000
• Bonus: Per-file bonus

Responsibilities

$48

Qualifications

• Active NMLS license, or willingness to become licensed immediately
• Minimum of 3 years in mortgage processing, underwriting, or origination
• Proficient in DU/DO, LP, and major investor guidelines
• Experience with Loan Origination Systems (Encompass, Arrive, etc.)
• Skilled in Microsoft Office Suite (Word, Excel, Outlook, OneNote)
• Strong verbal and written communication skills
• Ability to work under pressure and meet deadlines
• Excellent time-management and organizational skills
• Ability to collaborate across branch and corporate levels
• Completion of regulatory compliance training

Preferred
• Ability to speak, write, and effectively communicate in Spanish with Spanish-speaking borrowers preferred, not required