Front Desk Receptionist
Serenity Mental Health Centers
The Role: Front Desk Receptionist As the Front Desk Receptionist, you’ll be the first friendly face visitors see when they arrive. You’ll keep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported. What You’ll Do Greet visitors and guests with warmth and professionalism Update and verify visitor information with every interaction Assist with forms and answer general questions Build rapport with visitors — remembering their names, stories, and preferences Maintain a clean, calm, and welcoming front area Use scheduling software and office tech efficiently Help out wherever needed — we’re a collaborative team What You Need Calm energy, attention to detail, and a strong team spirit Ability to multitask and stay organized in a busy environment Comfortable using digital tools like email, scheduling systems, and databases A strong sense of privacy and confidentiality (or willingness to learn) 1+ year of experience in fast‑paced, service‑oriented roles High School Diploma or GED Why You’ll Love It A consistent schedule: 3 days/week (13‑hour shifts) Fulfillment – make a real difference for others by providing outstanding service Room to grow – with clear career paths and skill‑building opportunities Paid time off – 10 PTO days (15 after first year) + 10 paid holidays Excellent health, dental, and vision coverage — we cover 90% We help you plan for the future with a 401(k) plan Earn rewards for referring great people to our team We are an Equal Opportunity Employer — if you’re qualified, we want you on our team. This position requires a successful criminal background check and drug screening upon hire. #J-18808-Ljbffr
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