Automotive Service Advisor - Melloy Chrysler Jeep Dodge Ram (Los Lunas, NM)

Job Description

Job Description

Automotive Service Advisor – Melloy Chrysler Jeep Dodge Ram (Los Lunas, NM)

Melloy Auto Group is a family-owned dealership serving New Mexico for over 60 years. We’re looking for a service advisor who can handle a busy drive, stay organized, and keep customers informed without letting things fall apart.

You’ll be working with a steady flow of customers, experienced technicians, and a process built to keep work moving.

You’ll also be supporting vehicles from Stellantis brands, including Jeep, Ram, Dodge, and Chrysler.

• Greet customers and write repair orders accurately
• Listen to concerns and translate them into clear work instructions
• Provide estimates, timelines, and regular updates
• Recommend maintenance based on mileage, history, and condition
• Coordinate with technicians to keep jobs on track
• Close repair orders and explain completed work clearly
• Follow up with customers to ensure satisfaction

• Service advisor experience preferred (automotive strongly preferred)
• Strong communication and organization skills
• Ability to handle a fast-paced service drive without losing track of details
• Familiarity with systems like CDK or Reynolds & Reynolds is a plus
• Valid driver’s license
• Professional, reliable, and consistent

• Base pay + commission/bonus structure
• Health, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Ongoing training and development
• Stable, high-volume environment

Our Los Lunas location sits right on I-25 with strong traffic and a steady mix of Jeep and Ram service business. We’re focused on consistency, accountability, and keeping the drive moving.

If you can stay organized, communicate clearly, and handle the pace, you’ll do well here.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.