Scheduler / Coordinator

Logistics / Coordinator

SERVPRO of Belmont/San Carlos, San Leandro is currently seeking a Logistics Coordinator in our San Leandro location. Do you live in the San Francisco Bay Area and love working in a fast-paced team environment? In this position you will be a crucial part of the company while making an impact on the efficiency of a crucial division within our organization. Through your efforts you will indirectly impact our customer experience and help us achieve our goal of helping make our customer's fire and water damage seem "Like it never ever happened"! We are seeking someone who has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this teamwork environment. Our idea of the ultimate candidate is one who is analytical at their core, can strategically coordinate multiple resources for multiple projects at multiple locations. Are you highly dependable and excited about routinely meeting and exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Monitoring job file status in real time
• Scheduling of crews daily and creating a contingency plan for emergency services throughout the day
• Daily/Hourly allocation of company resources such as, personnel, vehicles, and equipment, to keep projects moving until completion
• Maintaining internal and external communications
• Daily communication with team members and customers

Position Requirements

• Prior logistical experience
• Solid knowledge of the Bay Area and traffic - we directly service San Francisco, Belmont/San Carlos, and the East Bay from West Oakland to Fremont
• Ability to multi-task & adapt to momentary changes
• 2+ years of administrative or office related experience
• Restoration service industry experience a plus.
• Exceptional organizational skills and strong attention to detail.
• Outstanding written and verbal communication skills
• Ability to maintain a courteous and professional tone of voice at all times.
• Ability to actively listen, respectfully question, show empathy, and resolve conflict, all while maintaining a teamwork attitude
• Self-motivated and goal oriented.
• Capability to work in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
• Ability to learn new and proprietary software.
• Ability to successfully complete a background check subject to applicable law.

Hours: 40 hours/week. Hours between 7:00am to 7:00pm. - 7am arrival is imperative - there is no flexibility on start time Flexible to work overtime or weekends when required.

Pay Rate: Competitive pay based on experience. SERVPRO of Belmont/San Carlos is an EOE M/F/D/V/SO/GI employer. Compensation: $22.00 - $26.00 per hour