IT Support Help Desk Technician
$55k - $70kFull-time
APC Integrated
Salary: $55,000 - 70,000 per year Requirements:
- Experience with Microsoft cloud solutions, including Azure AD administration and Microsoft 365
- Hardware support experience with Apple devices and other Microsoft vendors
- Software support experience for Windows 7 through 11, Microsoft Office, and macOS
- Experience installing and managing software applications
- Strong communication skills with an emphasis on clarity and consistency
- Organized, disciplined work style
- People-first mindset and enthusiasm for technology solutions
- Minimum of 5 years of professional experience
- Experience working in an MSP environment or a related managed services setting
- Valid drivers license
- Willingness to travel up to 50%
- Resolve our clients employees everyday technical issues
- Partner with senior Field Technicians on more complex troubleshooting and remediation
- Keep field documentation current and accurate
- Support clients remotely or on-site, independently or as part of a team
- Contribute to solutions involving data migrations, security, asset management, VOIP provisioning, and cloud strategy
- Azure
- Cloud
- Hardware
- Support
- macOS
- Microsoft 365
- Security
- Windows
- Office 365
More:
We are APC Integrated, delivering advanced technology solutions to clients throughout Massachusetts. We focus on helping organizations of all sizes solve IT and managed services challenges across sectors such as healthcare, education, finance, and the nonprofit community. We value the well-being, growth, and productivity of the people we support, and we offer a competitive salary, strong benefits for our team and their families, and opportunities for career advancement through structured training. This is a full-time, in-person role with a pay range of $55,000 to $70,000 per year.
last updated 37 week of 2026
Vacancy posted 2 days ago
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