Client Service Representative
$16 - $18 per hourEthos Veterinary Health
Veterinary Client Service Representative
Full-Time | Hours Vary 7am - 8:00pm | Alternating Weekends
$16 - $18/hr, based on experience
Compensation: $16 - $18/hr, based on experience Anticipated Schedule: Full-time, hours may vary between the hours of 7am - 8:00pm; alternating weekends when possible
Benefits:
- Uniform Allowance
- Paid Time Off
- Holiday Pay
- Employee Referral Program
- Employee Pet Discount
- 401k & Employer Matching
- Medical/Dental/Vision
- Disability Insurance
- Life Insurance
- HSA/FSA
- And more!
Job Description
- Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
- Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
- Handles incoming and outgoing mail and e-mail.
- Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
- Reliable, self-starter. Has the ability to multi-task and prioritize.
- Regular attendance and timeliness are essential functions to fulfill the requirements of this position.
- Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
Experience: 1-2 years of client service experience in a veterinary, medical, or clinical setting preferred.
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.
It's a calling and we are on a mission to save lives. Apply now to join our team!
Ethos Veterinary HealthVacancy posted 2 days ago
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