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Client Service Representative

$16 - $18 per hour

Ethos Veterinary Health

Birmingham, AL

Veterinary Client Service Representative

Full-Time | Hours Vary 7am - 8:00pm | Alternating Weekends

$16 - $18/hr, based on experience

Compensation: $16 - $18/hr, based on experience Anticipated Schedule: Full-time, hours may vary between the hours of 7am - 8:00pm; alternating weekends when possible

Benefits:

  • Uniform Allowance
  • Paid Time Off
  • Holiday Pay
  • Employee Referral Program
  • Employee Pet Discount
  • 401k & Employer Matching
  • Medical/Dental/Vision
  • Disability Insurance
  • Life Insurance
  • HSA/FSA
  • And more!

Job Description

  • Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
  • Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
  • Handles incoming and outgoing mail and e-mail.
  • Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
  • Reliable, self-starter. Has the ability to multi-task and prioritize.
  • Regular attendance and timeliness are essential functions to fulfill the requirements of this position.
  • Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.

Experience: 1-2 years of client service experience in a veterinary, medical, or clinical setting preferred.

Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

It's a calling and we are on a mission to save lives. Apply now to join our team!

Ethos Veterinary Health
Apply
Vacancy posted 19 hours ago
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