Customer Service Agent
Full-time
Nexxaworks
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Job Description
Position Overview
We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. The ideal candidate will be the first point of contact for our valued customers, providing exceptional support and solutions to enhance their experience. As a Customer Service Agent, you will play a vital role in maintaining customer satisfaction by addressing inquiries, resolving complaints, and offering product or service information.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with other departments to address complex customer concerns and provide timely solutions.
- Follow up with customers to ensure their issues are fully resolved and that they are satisfied with the service.
Qualifications
Requirements
- Proven experience in a customer service or related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional under pressure.
- Proficiency with CRM software and basic computer applications.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Birmingham, AL vacancy
- ...Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project... ...st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects...SuggestedFor contractorsWork from home
$15 per hour
Customer Service Representative Alabama Title Loans 1637 Pinson Valley Pkwy Birmingham, AL 35217 ________________________________________ Pay Range $15 per hour Compensation is based on experience, qualifications, and performance. Bonus opportunities may...SuggestedHourly payFull timeTemporary workMonday to FridayAmerican Consumer Financial Services
Birmingham, AL1 day ago- ...enjoys helping people, staying organized, and building relationships? Our State Farm agency is looking for a friendly, dependable Customer Service Representative to join our team in a part-time role. This position is ideal for someone who loves delivering exceptional...SuggestedFull timePart timeMonday to FridayFlexible hoursWeekday work
Casey Halsey - State Farm Agent
Birmingham, AL25 days ago - ...development Role Description In this role, you’ll be the person customers rely on when it matters—handling questions, updating policies,... ..., and handled with care. You’ll combine strong customer service with the ability to spot what a client may need next, then coordinate...SuggestedFlexible hours
Tyler Rutledge - State Farm Agent
Birmingham, ALa month ago $13.75 per hour
...food demonstrations. The ideal candidate will maintain knowledge of represented products, prepare and serve food samples, and engage customers in a professional manner. The role requires excellent communication skills, a high school diploma or GED, and the ability to lift...SuggestedHourly payPart timeAcosta Sales & Marketing
Birmingham, AL4 days ago$50k - $60k
...We're Hiring! As a Customer Service Representative - State Farm Agent Team Member with Kurt Adams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...For contractorsWork at office$11 - $14 per hour
...Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members...Daily paidTemporary workRemote workWork from homeFlexible hoursSagility
Birmingham, AL3 hours ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
Vestavia Hills, AL1 day ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Mountain Brook, AL5 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Homewood, AL1 day ago- ...Traveling Real Estate Customer Service Agent Arcan Capital is dedicated to providing exceptional living experiences across our properties. We are seeking a Traveling Real Estate Customer Service Agent with a background in property management or leadership to support...Work at officeAfternoon shift
- ...who loves animals? We’re looking for a warm, organized Client Service Representative to be the welcoming face of our veterinary clinic... ...with basic computer systems and scheduling software Previous customer service experience required; veterinary or medical office...Temporary workWork at officeShift workRotating shiftWeekend work
Riverview Animal Clinic
Birmingham, AL14 days ago $16 - $18 per hour
...Veterinary Client Service Representative | Birmingham, AL Full-Time | Hours Vary 7am - 8:00pm | Alternating Weekends $16 - $18/hr, based on experience Compensation: $16 - $18/hr, based on experience Anticipated Schedule: Full-time, hours may vary between...Full timeLocal areaWeekend workEthos Veterinary Health
Birmingham, ALmore than 2 months ago$15 per hour
Your Opportunity: Customer Service Representative Easy Money Birmingham, AL As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role...Hourly payFull timeTemporary workCasual workWork at officeLocal areaCommunity Choice Financial Family of Brands
Birmingham, AL3 hours ago- ...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals... ...Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...
$16 - $18 per hour
...Veterinary Client Service Representative Full-Time | Hours Vary 7am - 8:00pm | Alternating Weekends $16 - $18/hr, based on experience Compensation: $16 - $18/hr, based on experience Anticipated Schedule: Full-time, hours may vary between the hours of 7am - 8:00...Full timeWeekend work$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Birmingham, AL1 day ago- ...Hyundai Delivery & Customer Experience Specialist | Product Specialist Hallmark Hyundai Birmingham is seeking an energetic, polished... ...high-volume periods. Work collaboratively with Sales, Finance, Service and Management to create a seamless transition from shopper to...Immediate start
- ...Job Description Job Description Description: This isn't a traditional customer service role. Customer service is reactive — it responds to problems. The Customer Service Representative is proactive and relationship-focused, supporting the full client journey...Hourly payFull timeMonday to Friday
Culton Companies Inc
Birmingham, ALa month ago - ...Provide engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and...Work experience placementWork at officeRemote workFlexible hours
Mississippi Power
Birmingham, AL5 days ago - ...Job Description The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality...Part timeLocal area
Domino's Franchise
Birmingham, AL11 days ago - ...Are you passionate about delivering exceptional service and being the ultimate pizza hero? Domino’s Pizza is seeking enthusiastic individuals to join our team as Customer Service Representatives. About Us: At Domino’s, we’re not just about delivering pizzas. We...Full timeLocal areaFlexible hoursShift workAfternoon shift
Domino's Franchise
Birmingham, AL17 days ago $70k
...Description Job Description S&A Group is seeking a motivated and customer-focused Customer Relations Specialist to join our growing... ...the first point of contact for clients, providing exceptional service while guiding them through available benefit options. Your...S&A Group
Vestavia Hills, AL16 days ago$60k - $65k
...to reach your full potential in a role that truly makes a difference. As a Customer Support Advisor in the insurance industry, you'll be at the heart of our mission to provide exceptional service, ensuring clients feel valued and understood. You'll have the opportunity...S&A Group
Birmingham, AL12 days ago- ...Job Description We are seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our Birmingham, United States location (4527 Valleydale Rd.). In this role, you will be the face of our organization, delivering exceptional service...Full timeShift workAfternoon shift
Domino's Franchise
Birmingham, AL6 days ago - ...Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations... ...experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable,...Work at office
Glass Doctor of Columbus -x
Birmingham, ALa month ago - ...personality, people skills, and the ability to enter accurate information into our point of sale computer system. Must greet all customers and smile while in person and while on the phone. Entering customer's information accurately, in a timely manner as well as...Full time
Domino's Franchise
Birmingham, AL4 days ago - ...dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure... ...• Ability to work nights and weekends • Excellent customer service skills and basic math • Ability to take direction from...Full timeNight shiftWeekend work
Domino's Franchise
Birmingham, AL12 days ago - ...paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and... ...and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains...Work at office
Service Corporation International
Birmingham, AL3 days ago $115.2k - $172.8k
...Process AutomationGrow Process Automation portfolio with new Customers Strong emphasis on net new business salesBuild and establish trusted... ..., relationship, and account management experience at a major services organization, preferably on a global basisBring your sales...Full timeContract workTemporary workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!
Related searches
- spanish customer service representative Birmingham, AL
- airport customer service agent Birmingham, AL
- career services representative Birmingham, AL
- customer service officer Birmingham, AL
- at home customer service representative Birmingham, AL
- bilingual customer service representative spanish english Birmingham, AL
- full time customer service associate Birmingham, AL
- part time customer service representative work from home Birmingham, AL
- customer associate Birmingham, AL
- customer service specialist Birmingham, AL